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13. 
Cover image for Human-computer etiquette : cultural expectations and the design implications they place on computers and technology
Human-computer etiquette : cultural expectations and the design implications they place on computers and technology
Author 
Hayes, Caroline. Miller, Christopher Allan.
Preferred Shelf Number 
QA76.9 .C66 H823 2010
Electronic Access 
Click here to view.
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14. 
Cover image for Beyond the usability lab conducting large-scale online user experience studies
Beyond the usability lab conducting large-scale online user experience studies
Author 
Albert, Bill (William) Tullis, Tom (Thomas) Tedesco, Donna.
Preferred Shelf Number 
ONLINE(313040.1)
Electronic Access 
Knovel http://app.knovel.com/hotlink/toc/id:kpBULCLSO3/beyond-usability-lab
Knovel http://app.knovel.com/web/toc.v/cid:kpBULCLSO3
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