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Author

Aktepe , Cemalettin

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Alagöz, Selda Başaran.

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Anadolu Üniversitesi.

(1)

Azevedo, Abaet�e de.

(1)

Başal, Murat, yazar.

(1)

(1)

(1)

Buttle, Francis.

(1)

Capodagli, Bill, 1948-

(1)

Chen, Kuohsiang. editor.

(1)

Chorianopoulos, Antonios.

(1)

Daneshmand, Mahmoud

(1)

Enginkaya, Ebru.

(1)

Eren-Erdoğmuş, İrem.

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Gallo, Carmine.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

Gülsoy, Tanses Yasemin.

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Hildebrand, Volker.

(1)

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Kale, Vivek, author.

(1)

Keiningham, Timothy L.

(1)

Koyama, Shinichi. editor.

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Kırcova, İbrahim

(1)

Lokman, Anitawati Mohd. editor.

(1)

Lévy, Pierre. editor.

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(1)

(1)

Oodan, Antony P.

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Pazarlama ve Pazarlama Araştırmaları Derneği.

(1)

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

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Reinartz, W.J. (Werner J.), joint author.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

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Sharp, Duane E.

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Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

Soudagar, Reza.

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SpringerLink (Online service)

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Südaş, Hatice Doğan

(1)

Talburt, John R.

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Tor-Kadıoğlu, Cansu.

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Tsiptsis, Konstantinos.

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Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir)

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(1)

Whyte, Grafton, author.

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Wiley InterScience (Online service)

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Yalçın Güleç, Funda.

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Yamanaka, Toshimasa. editor.

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Subject

Customer relations -- Management.

(24)

Müşteri ilişkileri -- Yönetim.

(7)

Müşteri ilişkileri -- Yönetim

(4)

Customer relations -- Management

(3)

Customer relations -- Management -- Data processing.

(3)

Internet marketing

(3)

Relationship marketing.

(3)

Social media -- Economic aspects

(3)

Bilgi teknolojisi -- Yönetim

(2)

Consumer satisfaction.

(2)

Creative thinking.

(2)

Customer loyalty.

(2)

Customer relations -- Management -- Congresses.

(2)

Customer relations.

(2)

(2)

Electronic books.

(2)

Information technology -- Management

(2)

Information technology -- Management.

(2)

(2)

(2)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(2)

Performance -- Management.

(2)

Sosyal medya -- Ekonomik yönler

(2)

İnternet pazarlama

(2)

Apple Computer, Inc.

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

Branding (Marketing)

(1)

(1)

Communication in management.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

(1)

Consumer complaints.

(1)

(1)

Corporate culture.

(1)

Creative ability in business.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Customer services.

(1)

Decision making.

(1)

Disney, Walt, 1901-1966.

(1)

(1)

(1)

Engineering design.

(1)

Engineering economy.

(1)

Human engineering.

(1)

Information services -- Marketing -- Congresses.

(1)

Intellectual capital.

(1)

Internet access for library users -- Congresses.

(1)

Internet marketing.

(1)

(1)

Knowledge management.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

(1)

Libraries -- Public relations -- Congresses.

(1)

Management information systems.

(1)

(1)

(1)

Marketing -- Congresses.

(1)

Marketing -- Management.

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Organizational behavior.

(1)

Organizational learning -- Management.

(1)

(1)

Pazarlama -- Kongreler.

(1)

Performance standards.

(1)

Personnel management.

(1)

(1)

Relationship marketing

(1)

Relationship marketing -- Congresses.

(1)

(1)

Social media -- Economic aspects.

(1)

Sosyal medya -- Ekonomik yönleri.

(1)

Strategic planning -- Congresses.

(1)

Strategic planning.

(1)

Stratejik planlama -- Kongreler.

(1)

Telecommunication systems--Management.

(1)

Telecommunication--Equipment and supplies.

(1)

Telecommunication--Quality control.

(1)

Telecommunication--Security measures.

(1)

Tüketici şikayetleri.

(1)

Walt Disney Company -- Management.

(1)

İlgili pazarlama.

(1)

İnternet erişimi, Kütüphane kullanıcıları için -- Kongreler.

(1)

İnternet pazarlama.

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Sosyal Bilimler Genel Koleksiyon

Library

Beytepe Library

Social Sciences Library

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13.

Cover image for Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Author

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

Preferred Shelf Number

HF5415 K86 2012

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Beytepe Library~1

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14.

Cover image for The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

Author

Sheth, Jagdish N. Sisodia, Rajendra.

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ONLINE

Electronic Access

Click here to view

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15.

Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Author

Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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ONLINE

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16.

Cover image for The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

Author

Gallo, Carmine.

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17.

Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Author

Metz, Adam.

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ONLINE

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18.

Cover image for Statistical methods in customer relationship management

Statistical methods in customer relationship management

Statistical methods in customer relationship management

Author

Kumar, V., 1957- Petersen, J. Andrew.

Preferred Shelf Number

ONLINE

Electronic Access

Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Available by subscription from Safari Books Online
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651
ebrary http://site.ebrary.com/id/10582626
http://swb.eblib.com/patron/FullRecord.aspx?p=974651

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19.

Cover image for Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Author

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Preferred Shelf Number

HF5415.55 C874 2012

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20.

Cover image for Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Author

Kruger, Elizabeth Rush.

Preferred Shelf Number

ONLINE

Electronic Access

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219

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21.

Cover image for Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Author

Sanders, Dan J.

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ONLINE

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22.

Cover image for The Disney way harnessing the management secrets of Disney in your company

The Disney way harnessing the management secrets of Disney in your company

The Disney way harnessing the management secrets of Disney in your company

Author

Capodagli, Bill, 1948- Jackson, Lynn, 1955-

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ONLINE

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23.

Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author

Azevedo, Abaet�e de. Pomeranz, Ricardo.

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24.

Cover image for Entity resolution and information quality

Entity resolution and information quality

Entity resolution and information quality

Author

Talburt, John R.

Preferred Shelf Number

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Electronic Access

ScienceDirect http://www.sciencedirect.com/science/book/9780123819727

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