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13. 
Cover image for Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
Author 
Akan, Perran.
Preferred Shelf Number 
HF 5415.5 A526 1995
Format: 
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Beytepe Library~1
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14. 
Cover image for Word-of-mouth marketing
Word-of-mouth marketing
Author 
Wilson, Jerry R., 1944-2005.
Preferred Shelf Number 
HF5415.5 W59 1994
Format: 
Availability 
Beytepe Library~1
Available:
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