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13.

Quality improvement in European public services : concepts, cases and commentary

Author

Pollitt, Christopher. Bouckaert, Geert.

Preferred Shelf Number

JN94.A69 T676 1995

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Beytepe Library~1

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14.

Quality in education : an implementation handbook

Author

Arcaro, Jerome S.

Preferred Shelf Number

LB 2805 A6 1995

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15.

Quality in health care : theory, application, and evolution

Author

Graham, Nancy O., ed.

Preferred Shelf Number

W 84 AA1 Q225 1995

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Health Sciences Library~1

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16.

Quality assurance and TQM for analytical laboraties

Author

International Symposium on the Harmonization of the Role of Laboratory Quality Assurance in Relation to Total Quality Management (TQM) (6th : 1995 : Melbourne, Australia). Parkany, Michael, ed. Royal Society of Chemistry (Great Britain)

Preferred Shelf Number

QD 51 I58 1995

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17.

Beyond total quality management : Toward the emerging paradigm

Author

Bounds, Gregory M.

Preferred Shelf Number

HD 62.15 B49 1994

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18.

Statistical methods for the process industries

Author

McNeese, William H. Klein, Robert Allan, 1947- ort. yaz.

Preferred Shelf Number

TS 156.8 M42 1991

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