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13. 
Cover image for The power of LEO the revolutionary process for achieving extraordinary results
The power of LEO the revolutionary process for achieving extraordinary results
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Chowdhury, Subir.
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Cover image for Statistical and managerial techniques for six sigma methodology theory and application
Statistical and managerial techniques for six sigma methodology theory and application
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Barone, Stefano. Franco, Eva Lo.
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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Cover image for Strategic continuous process improvement which quality tools to use, and when to use them
Strategic continuous process improvement which quality tools to use, and when to use them
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Plenert, Gerhard Johannes.
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16. 
Cover image for Performance improvement for healthcare leading change with lean, six sigma, and constraints management
Performance improvement for healthcare leading change with lean, six sigma, and constraints management
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Inozu, Bahadir. Chauncey, Dan. Kamataris, Vickie. Mount, Charles. NOVACES, LLC.
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17. 
Cover image for The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
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Michelli, Joseph A., 1960-
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18. 
Cover image for The lean six sigma pocket toolbook a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
The lean six sigma pocket toolbook a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
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George, Michael L. Rowlands, Dave. Price, Mark. Maxey, John. Jaminet, Paul.
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Cover image for Toyota kata managing people for improvement, adaptiveness, and superior results
Toyota kata managing people for improvement, adaptiveness, and superior results
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Rother, Mike.
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Cover image for Quality management demystified a self-teaching guide
Quality management demystified a self-teaching guide
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Kemp, Sid.
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21. 
Cover image for Accelerating lean six sigma results how to achieve improvement excellence in the new economy
Accelerating lean six sigma results how to achieve improvement excellence in the new economy
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Burton, Terence T., 1950-
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Knovel http://app.knovel.com/hotlink/toc/id:kpALSSRHA1/accelerating-lean-six
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Cover image for Applying quality management in healthcare : a systems approach
Applying quality management in healthcare : a systems approach
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Kelly, Diane L.
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RA399.A1 K455 2011
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Cover image for Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation
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Levett, James M. Burney, Robert G., 1936- American Society for Quality.
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RA399.A1 L48 2011
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Cover image for Systems thinking from heresy to practice : public and private sector studies
Systems thinking from heresy to practice : public and private sector studies
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Zokaei, Keivan. Seddon, John, 1952- O'Donovan, Brendan.
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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892
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