Limit Search Results
Author
Language
Publication Date
-
Subject
Müşteri ilişkileri -- Yönetim.
(11)
Customer relations -- Management.
(8)
Customer relations.
(7)
Müşteri ilişkileri.
(6)
Müşteri ilişkileri -- Yönetim
(4)
Material Type
Shelf Location
Library
Switch to list view
Switch to thumbnail view
Select an Action
31 Results Found Subscribe to search results
0000000DEFAULT
Print
25. 
Cover image for The virtual customer : a new paradigm for improving customer relations in libraries and information services
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Author 
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
Preferred Shelf Number 
Z 716.3 I385 2005
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
26. 
Cover image for Managing customers as investments : the strategic value of customers in the long run
Managing customers as investments : the strategic value of customers in the long run
Author 
Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.
Preferred Shelf Number 
HF5415.55 G87 2005
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
27. 
Cover image for Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Author 
Acuner, Şebnem Akın.
Preferred Shelf Number 
HF5438.4 A28 2004
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
28. 
Cover image for Tüketici krallığının fethi : markalar diyarında pazarlama stratejileri
Tüketici krallığının fethi : markalar diyarında pazarlama stratejileri
Author 
Solomon, Michael R. Çetinkaya, Selin, çev.
Preferred Shelf Number 
HF 5415.32 .S65 2003
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
29. 
Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
Preferred Shelf Number 
HD 30.2 T498 2001
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
30. 
Cover image for Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Author 
Acuner, Şebnem Akın.
Preferred Shelf Number 
HF5438.4 A28 2001
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
31. 
Cover image for Driving customer equity : how customer lifetime value is reshaping corporate strategy
Driving customer equity : how customer lifetime value is reshaping corporate strategy
Author 
Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
Preferred Shelf Number 
HF 5415.5 R87 2000
Electronic Access 
Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
Format: 
Availability 
Beytepe Library~1
Available:
Copies: