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Library: Beytepe Library

Author

Acuner, Şebnem Akın.

(2)

(1)

Aktepe , Cemalettin

(1)

Alagöz, Selda Başaran.

(1)

Anadolu Üniversitesi.

(1)

(1)

(1)

Başal, Murat, yazar.

(1)

(1)

Buttle, Francis.

(1)

Conway, A. (Anthony)

(1)

Enginkaya, Ebru.

(1)

Eren-Erdoğmuş, İrem.

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

Gupta, Sunil, 1958-

(1)

Gülsoy, Tanses Yasemin.

(1)

Halligan, Brian.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

Keiningham, Timothy L.

(1)

(1)

Kırcova, İbrahim

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

(1)

Pazarlama ve Pazarlama Araştırmaları Derneği.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rust, Roland T.

(1)

Savard, Rejean, 1950-, ed.

(1)

Shah, Dharmesh, 1967-

(1)

(1)

Solomon, Michael R.

(1)

Südaş, Hatice Doğan

(1)

Tiwana, Amrit, 1974-

(1)

(1)

Tor-Kadıoğlu, Cansu.

(1)

Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir)

(1)

(1)

Yalçın Güleç, Funda.

(1)

Zeithaml, Valarie A.

(1)

Çetinkaya, Selin, çev.

(1)

Önce, Asım Günal

(1)

(1)

(1)

Language

(15)

(11)

Publication Date

-

(6)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations -- Management.

(10)

Customer relations.

(10)

Müşteri ilişkileri -- Yönetim.

(6)

Müşteri ilişkileri.

(5)

Müşteri ilişkileri -- Yönetim

(4)

Customer relations -- Management

(3)

Internet marketing

(3)

Relationship marketing.

(3)

Social media -- Economic aspects

(3)

Bilgi teknolojisi -- Yönetim

(2)

Customer relations -- Management -- Congresses.

(2)

Information technology -- Management

(2)

Knowledge management.

(2)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(2)

Sosyal medya -- Ekonomik yönler

(2)

İlgili pazarlama.

(2)

İnternet pazarlama

(2)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

Brand name products -- Marketing.

(1)

BİLGİ YÖNETİMİ.

(1)

(1)

Communication in management.

(1)

Communication in organizations.

(1)

Consumer complaints.

(1)

Consumers' preferences.

(1)

Customer loyalty.

(1)

Customer services.

(1)

ELEKTRONİK TİCARET.

(1)

Electronic commerce.

(1)

Information services -- Marketing -- Congresses.

(1)

Information technology -- Management.

(1)

Intellectual capital.

(1)

Internet access for library users -- Congresses.

(1)

Internet marketing.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

Libraries -- Public relations -- Congresses.

(1)

Markalı ürünler -- Pazarlama.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Congresses.

(1)

Marketing -- Customer relations.

(1)

Marketing -- Management.

(1)

MÜŞTERİ İLİŞKİLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri sadakati.

(1)

Müşteri İlişkileri.

(1)

Organizational learning -- Management.

(1)

(1)

Pazarlama -- Kongreler.

(1)

Pazarlama -- Müşteri ilişkileri.

(1)

Pazarlama -- Yönetim.

(1)

Performance -- Management.

(1)

Relationship marketing

(1)

Relationship marketing -- Congresses.

(1)

Sales management -- Selling.

(1)

Satış yönetimi -- Satış.

(1)

Social media -- Economic aspects.

(1)

Social networks.

(1)

Sosyal medya -- Ekonomik yönleri.

(1)

Strategic planning -- Congresses.

(1)

Stratejik planlama -- Kongreler.

(1)

Tüketici tercihleri.

(1)

Tüketici şikayetleri.

(1)

İnternet erişimi, Kütüphane kullanıcıları için -- Kongreler.

(1)

İnternet pazarlama.

(1)

Material Type

Shelf Location

Beytepe General Collection

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13.

Cover image for Harvard business review : müşteri sadakatini artırmak

Harvard business review : müşteri sadakatini artırmak

Harvard business review : müşteri sadakatini artırmak

Author

İnan, Melis.

Preferred Shelf Number

HF5415.525 H37 2012

Format:

Availability

Beytepe Library~1

Available:
Copies:

14.

Cover image for Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Author

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Preferred Shelf Number

HF5415.55 C874 2012

Format:

Availability

Beytepe Library~1

Available:
Copies:

15.

Cover image for The new relationship marketing : how to build a large, loyal, profitable network using the social Web

The new relationship marketing : how to build a large, loyal, profitable network using the social Web

The new relationship marketing : how to build a large, loyal, profitable network using the social Web

Author

Smith, Mari.

Preferred Shelf Number

HF5415.55 S65 2011

Format:

Availability

Beytepe Library~1

Available:
Copies:

16.

Cover image for Relationship marketing : a consumer experience approach

Relationship marketing : a consumer experience approach

Relationship marketing : a consumer experience approach

Author

Baron, Steve. Conway, A. (Anthony) Warnaby, Gary.

Preferred Shelf Number

HF5415.55 B375 2010

Format:

Availability

Beytepe Library~1

Available:
Copies:

17.

Cover image for Inbound marketing : get found using Google, social media, and blogs

Inbound marketing : get found using Google, social media, and blogs

Inbound marketing : get found using Google, social media, and blogs

Author

Halligan, Brian. Shah, Dharmesh, 1967-

Preferred Shelf Number

HF5415.1265 H353 2010

Format:

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Beytepe Library~1

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Copies:

18.

Cover image for Customer relationship management : concepts and technologies

Customer relationship management : concepts and technologies

Customer relationship management : concepts and technologies

Author

Buttle, Francis.

Preferred Shelf Number

HF5415.5 B88 2009

Format:

Availability

Beytepe Library~2

Available:
Copies:

19.

Cover image for Managing learning and communication systems as business assets

Managing learning and communication systems as business assets

Managing learning and communication systems as business assets

Author

Gayeski, Diane M. (Diane Mary), 1953-

Preferred Shelf Number

HD58.82 G39 2005

Format:

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Beytepe Library~1

Available:
Copies:

20.

Cover image for Managing customers as investments : the strategic value of customers in the long run

Managing customers as investments : the strategic value of customers in the long run

Managing customers as investments : the strategic value of customers in the long run

Author

Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.

Preferred Shelf Number

HF5415.55 G87 2005

Format:

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Beytepe Library~1

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21.

Cover image for Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü

Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü

Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü

Author

Acuner, Şebnem Akın.

Preferred Shelf Number

HF5438.4 A28 2004

Format:

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Beytepe Library~1

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22.

Cover image for Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Author

Alagöz, Selda Başaran.

Preferred Shelf Number

HF 5415.5 A434 2004

Format:

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Beytepe Library~1

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23.

Cover image for Tüketici krallığının fethi : markalar diyarında pazarlama stratejileri

Tüketici krallığının fethi : markalar diyarında pazarlama stratejileri

Tüketici krallığının fethi : markalar diyarında pazarlama stratejileri

Author

Solomon, Michael R. Çetinkaya, Selin, çev.

Preferred Shelf Number

HF 5415.32 .S65 2003

Format:

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24.

Cover image for The essential guide to knowledge management : E-business and CRM applications

The essential guide to knowledge management : E-business and CRM applications

The essential guide to knowledge management : E-business and CRM applications

Author

Tiwana, Amrit, 1974-

Preferred Shelf Number

HD 30.2 T498 2001

Format:

Availability

Beytepe Library~1

Available:
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1 2 3

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