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13. 
Cover image for Resolving community conflicts and problems : public deliberation and sustained dialogue
Resolving community conflicts and problems : public deliberation and sustained dialogue
Author 
Lohmann, Roger A., 1942- Van Til, Jon.
Preferred Shelf Number 
ONLINE
Electronic Access 
http://www.jstor.org/stable/10.7312/lohm15168
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Online Library~1
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14. 
Cover image for Negotiating skills for managers
Negotiating skills for managers
Author 
Cohen, Steven P.
Preferred Shelf Number 
ONLINE
Electronic Access 
Subscription required
Format: 
Availability 
Online Library~1
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15. 
Cover image for Conflict dialogue working with layers of meaning for productive relationships
Conflict dialogue working with layers of meaning for productive relationships
Author 
Kellett, Peter M.
Preferred Shelf Number 
ONLINE(367928.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/conflict-dialogue
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16. 
Cover image for Facework bridging theory and practice
Facework bridging theory and practice
Author 
Domenici, Kathy. Littlejohn, Stephen W.
Preferred Shelf Number 
ONLINE(368300.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/facework
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Availability 
Online Library~1
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