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Richardson, Linda, 1944-
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ONLINE
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Velde, Thierry Van de.
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Allen, Paul. Higgins, Sam. McRae, Paul. Schlamann, Hermann.
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Swartzlander, Anne.
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HF5415.5 S93 2004
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Massam, Peter.
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ONLINE
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Christensen, Clayton M. Raynor, Michael E.
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HD53.C493 2003
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Kaygın, Canan.
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TEZ/5309 K182 2002
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Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
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HF 5415.5 R87 2000
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Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
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Author 
Deshpande, Rohit. Marketing Science Institute.
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ONLINE(368105.1)
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