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13. 
Cover image for The Disney way harnessing the management secrets of Disney in your company
The Disney way harnessing the management secrets of Disney in your company
Author 
Capodagli, Bill, 1948- Jackson, Lynn, 1955-
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14. 
Cover image for The ten demandments rules to live by in the age of the demanding consumer
The ten demandments rules to live by in the age of the demanding consumer
Author 
Mooney, Kelly. Bergheim, Laura, 1962-
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15. 
Cover image for Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay
Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay
Author 
Roman, Ernan.
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16. 
Cover image for Selling to the C-suite what every executive wants you to know about successfully selling to the top
Selling to the C-suite what every executive wants you to know about successfully selling to the top
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Read, Nicholas A. C. Bistritz, Stephen J.
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17. 
Cover image for The Starbucks experience 5 principles for turning ordinary into extraordinary
The Starbucks experience 5 principles for turning ordinary into extraordinary
Author 
Michelli, Joseph A., 1960-
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