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13. 
Cover image for HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part II
HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part II
Author 
Nah, Fiona. editor. Siau, Keng. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(521105.1)
Electronic Access 
https://doi.org/10.1007/978-3-031-36049-7
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14. 
Cover image for Clinical Laboratory Management
Clinical Laboratory Management
Author 
Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(522268.1)
Electronic Access 
https://doi.org/10.1007/978-3-031-46420-1
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15. 
Cover image for Hizmet pazarlaması
Hizmet pazarlaması
Author 
İslamoğlu, A. Hamdi. Aydın, Kenan.
Preferred Shelf Number 
HD9980.5 I85 2020
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16. 
Cover image for Service marketing strategies for small and medium enterprises : emerging research and opportunities
Service marketing strategies for small and medium enterprises : emerging research and opportunities
Author 
Rahman, Muhammad Sabbir, 1981- author. Zaman, Mahmud Habib, 1981- author. Hossain, Md. Afnan, 1987- author. IGI Global, publisher.
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ONLINE
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Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-7891-8
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17. 
Cover image for Trade tales : decoding customers' stories
Trade tales : decoding customers' stories
Author 
Woodside, Arch G., editor.
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ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714
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18. 
Cover image for Quality services and experiences in hospitality and tourism
Quality services and experiences in hospitality and tourism
Author 
Cai, Liping A., editor. Alaedini, Pooya, 1967- editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189
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19. 
Cover image for The V-model of service quality : an exploration of African customer service delivery metrics
The V-model of service quality : an exploration of African customer service delivery metrics
Author 
Whyte, Grafton, author.
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ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/9781787696037
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20. 
Cover image for Service failures and recovery in tourism hospitality : a practical manual
Service failures and recovery in tourism hospitality : a practical manual
Author 
Koc, Erdogan, editor.
Preferred Shelf Number 
G155.A1 S437 2017
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21. 
Cover image for Temel kavramlarla reklam ajansı reklamveren ilişkileri
Temel kavramlarla reklam ajansı reklamveren ilişkileri
Author 
Aktuğlu, Işıl Karpat. Temel Eğinli, Ayşen. Misci Kip, Sema.
Preferred Shelf Number 
HF6178 A599 2017
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22. 
Cover image for The strategic CIO : changing the dynamics of the business enterprise
The strategic CIO : changing the dynamics of the business enterprise
Author 
Weinzimer, Philip.
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ONLINE(356471.1)
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23. 
Cover image for The law and practice of international banking
The law and practice of international banking
Author 
Proctor, Charles (Lawyer), author.
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K1066 P76 2015
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24. 
Cover image for Designing service excellence : people and technology
Designing service excellence : people and technology
Author 
Hunt, Brian, author. Iverg¿̐ưard, Toni, author.
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ONLINE(356659.1)
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