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Library: Online Library

Author

Gallo, Carmine.

(3)

Wiley InterScience (Online service)

(3)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

SpringerLink (Online service)

(2)

Ahoy, Christopher K.

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Conway, A. (Anthony)

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

(1)

Fanelli, Duke, 1954-

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Halbesleben, Jonathon R. B.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

Kumar, V., 1957-

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Sanders, Dan J.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

Sobel, Andrew, 1955-

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tsiptsis, Konstantinos.

(1)

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeng, Yifeng. editor.

(1)

Zokaei, Keivan.

(1)

Language

(85)

Publication Date

-

(37)

(16)

(7)

(4)

(4)

(3)

(3)

(3)

(3)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations.

(59)

Consumer satisfaction.

(16)

Customer relations -- Management.

(13)

Customer services.

(10)

Success in business.

(10)

Relationship marketing.

(8)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(6)

Creative ability in business.

(5)

Internet marketing.

(5)

(5)

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Interpersonal communication.

(3)

Management -- Social aspects.

(3)

(3)

Organizational change -- Management.

(3)

Brand name products.

(2)

Business logistics.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

Marketing -- Management.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social media -- Economic aspects.

(2)

Social responsibility of business.

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

Communication in management.

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic commerce.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information technology -- Management.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Knowledge management.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Location-based services.

(1)

Management games.

(1)

(1)

Marketing -- Case studies.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Mobile computing.

(1)

Müşteri ilişkileri -- Vaka çalışmaları.

(1)

New products -- Case studies.

(1)

(1)

Organizational behavior -- Case studies.

(1)

Organizational behavior.

(1)

Organizational change -- Management -- Handbooks, manuals, etc.

(1)

Organizational change.

(1)

Organizational commitment.

(1)

Packaging -- Case studies.

(1)

Patron and client.

(1)

Performance -- Management.

(1)

Performance standards.

(1)

Personal information management--Computer programs.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management -- Psychological aspects -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Pricing -- Case studies.

(1)

(1)

(1)

Problem solving.

(1)

Product management -- Case studies.

(1)

Product management.

(1)

Production management.

(1)

Production planning.

(1)

(1)

Psychology, Industrial -- Handbooks, manuals, etc.

(1)

Public relations -- Case studies.

(1)

Quality circles -- Case studies.

(1)

Quality control -- Case studies.

(1)

Quality of work life.

(1)

Reengineering (Management)

(1)

Reengineering (Management) -- Case studies.

(1)

Relationship marketing -- Research.

(1)

Retail trade -- Case studies.

(1)

(1)

Sales management -- Handbooks, manuals, etc.

(1)

Sales personnel -- Training of -- Handbooks, manuals, etc.

(1)

Material Type

Shelf Location

Electronic Library

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25.

Consumer-brand relationships theory and practice

Consumer-brand relationships theory and practice

Author

Fournier, Susan. Breazeale, Michael, 1964- Fetscherin, Marc.

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Click here to view

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26.

Cover image for Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Author

Bowden, Mark, 1970- Ford, Andrew.

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27.

Cover image for Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

Author

Bueno, Bolivar J.

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28.

Cover image for Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Author

Macdivitt, Harry. Wilkinson, Mike, 1953-

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29.

Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Author

Metz, Adam.

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30.

Cover image for Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Author

Kruger, Elizabeth Rush.

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ONLINE

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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219

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31.

Cover image for Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Author

Lucas, Robert W.

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32.

Cover image for Customer relationship management

Customer relationship management

Customer relationship management

Author

Anderson, Kristin, 1962- Kerr, Carol.

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33.

Cover image for The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

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Bloom, Robert H. Conti, Dave.

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34.

Cover image for Fast innovation achieving superior differentiation, speed to market, and increased profitability

Fast innovation achieving superior differentiation, speed to market, and increased profitability

Fast innovation achieving superior differentiation, speed to market, and increased profitability

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George, Michael L. Works, James. Watson-Hemphill, Kimberly.

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35.

Cover image for 25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

Author

Schiffman, Stephan.

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36.

Cover image for Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

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Sanders, Dan J.

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