Limit Search Results
Author
SpringerLink (Online service)
(13)
Wiley InterScience (Online service)
(4)
Michelli, Joseph A., 1960-
(2)
Nah, Fiona. editor.
(2)
Rust, Roland T.
(2)
Language
Publication Date
-
Subject
Customer services.
(22)
Consumer satisfaction.
(13)
Customer relations.
(13)
Customer services -- Management.
(7)
Strategic planning.
(5)
Material Type
Shelf Location
Library
Switch to list view
Switch to thumbnail view
Select an Action
80 Results Found Subscribe to search results
000000000000DEFAULT
Print
25. 
Cover image for Industrial Engineering, Management Science and Applications 2015
Industrial Engineering, Management Science and Applications 2015
Author 
Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518706.1)
Electronic Access 
https://doi.org/10.1007/978-3-662-47200-2
Format: 
Availability 
Online Library~1
Available:
Copies:
26. 
Cover image for Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
Author 
Fricker, Samuel A. editor. Schneider, Kurt. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(519025.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-16101-3
Format: 
Availability 
Online Library~1
Available:
Copies:
27. 
Cover image for Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Author 
Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518541.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-14980-6
Format: 
Availability 
Online Library~1
Available:
Copies:
28. 
Cover image for Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Author 
Fernandes, João M. editor. Machado, Ricardo J. editor. Wnuk, Krzysztof. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518656.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-19593-3
Format: 
Availability 
Online Library~1
Available:
Copies:
29. 
Cover image for Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
Author 
Cao, Longbing. editor. Zeng, Yifeng. editor. An, Bo. editor. Symeonidis, Andreas L. editor. Gorodetsky, Vladimir. editor.
Preferred Shelf Number 
XX(519063.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-20230-3
Format: 
Availability 
Online Library~1
Available:
Copies:
30. 
Cover image for Right-time experiences : driving revenue with mobile and big data
Right-time experiences : driving revenue with mobile and big data
Author 
Lopez, Maribel, 1968-
Preferred Shelf Number 
ONLINE(342012.1)
Electronic Access 
ebrary An electronic book accessible through the World Wide Web; click to view
Cover image http://catalogimages.wiley.com/images/db/jimages/9781118847350.jpg
Ebook Library http://public.eblib.com/choice/PublicFullRecord.aspx?p=1791969
John Wiley http://dx.doi.org/10.1002/9781118914472
http://swb.eblib.com/patron/FullRecord.aspx?p=1791969
Format: 
Availability 
Online Library~1
Available:
Copies:
31. 
Cover image for Serving online customers : lessons for libraries from the business world
Serving online customers : lessons for libraries from the business world
Author 
Barclay, Donald A., author.
Preferred Shelf Number 
Z674.75.I58 B37 2014
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
32. 
Cover image for Bankacılıkta pazarlama
Bankacılıkta pazarlama
Author 
Gümüş, Sefer.
Preferred Shelf Number 
HG1616.M3 G86 2014
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
33. 
Cover image for A guide to IT contracting checklists, tools, and techniques
A guide to IT contracting checklists, tools, and techniques
Author 
Overly, Michael R. Karlyn, Matthew A.
Preferred Shelf Number 
ONLINE
Electronic Access 
Distributed by publisher. Purchase or institutional license may be required for access.
Format: 
Availability 
Online Library~1
Available:
Copies:
34. 
Cover image for Customer service in libraries best practices
Customer service in libraries best practices
Author 
Harmon, Charles, 1960- Messina, Michael.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=537768
Format: 
Availability 
Online Library~1
Available:
Copies:
35. 
Cover image for Advances in the human side of service engineering
Advances in the human side of service engineering
Author 
Spohrer, James C. Freund, Louis E.
Preferred Shelf Number 
ONLINE
Electronic Access 
Distributed by publisher. Purchase or institutional license may be required for access.
Format: 
Availability 
Online Library~1
Available:
Copies:
36. 
Cover image for Optimizing academic library services in the digital milieu : digital devices and their emerging trends
Optimizing academic library services in the digital milieu : digital devices and their emerging trends
Author 
Ryan, Brendan.
Preferred Shelf Number 
ONLINE(356127.1)
Electronic Access 
ScienceDirect http://www.sciencedirect.com/science/book/9781843347323
Format: 
Availability 
Online Library~1
Available:
Copies:
Select an Action