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25. 
Cover image for Quality services and experiences in hospitality and tourism
Quality services and experiences in hospitality and tourism
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Cai, Liping A., editor. Alaedini, Pooya, 1967- editor.
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https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189
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26. 
Cover image for Trade tales : decoding customers' stories
Trade tales : decoding customers' stories
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Woodside, Arch G., editor.
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https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714
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27. 
Cover image for Temel kavramlarla reklam ajansı reklamveren ilişkileri
Temel kavramlarla reklam ajansı reklamveren ilişkileri
Author 
Aktuğlu, Işıl Karpat. Temel Eğinli, Ayşen. Misci Kip, Sema.
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HF6178 A599 2017
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28. 
Cover image for Service failures and recovery in tourism hospitality : a practical manual
Service failures and recovery in tourism hospitality : a practical manual
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Koc, Erdogan, editor.
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G155.A1 S437 2017
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29. 
Cover image for The strategic CIO : changing the dynamics of the business enterprise
The strategic CIO : changing the dynamics of the business enterprise
Author 
Weinzimer, Philip.
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ONLINE(356471.1)
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30. 
Cover image for Designing service excellence : people and technology
Designing service excellence : people and technology
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Hunt, Brian, author. Iverg¿̐ưard, Toni, author.
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31. 
Cover image for Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Author 
Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-319-14980-6
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32. 
Cover image for Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
Requirements Engineering: Foundation for Software Quality 21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
Author 
Fricker, Samuel A. editor. Schneider, Kurt. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-319-16101-3
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33. 
Cover image for The law and practice of international banking
The law and practice of international banking
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Proctor, Charles (Lawyer), author.
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K1066 P76 2015
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34. 
Cover image for Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
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Cao, Longbing. editor. Zeng, Yifeng. editor. An, Bo. editor. Symeonidis, Andreas L. editor. Gorodetsky, Vladimir. editor.
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https://doi.org/10.1007/978-3-319-20230-3
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35. 
Cover image for Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Author 
Fernandes, João M. editor. Machado, Ricardo J. editor. Wnuk, Krzysztof. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-319-19593-3
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36. 
Cover image for Industrial Engineering, Management Science and Applications 2015
Industrial Engineering, Management Science and Applications 2015
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Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-662-47200-2
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