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Library: Online Library

Author

SpringerLink (Online service)

(3)

Azevedo, Abaet�e de.

(1)

(1)

Capodagli, Bill, 1948-

(1)

Chaudhary, Prashant Vilas, editor

(1)

Chen, Kuohsiang. editor.

(1)

Chorianopoulos, Antonios.

(1)

Cortés, Pablo. editor.

(1)

Daneshmand, Mahmoud

(1)

Davenport, Thomas H., 1954- author.

(1)

Escudero-Santana, Alejandro. editor.

(1)

Fukuda, Shuichi. editor.

(1)

Gallo, Carmine.

(1)

Ghatak, Saheli Guha Neogi, editor.

(1)

Hildebrand, Volker.

(1)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jain, Varsha, author.

(1)

Kale, Vivek, author.

(1)

Koyama, Shinichi. editor.

(1)

Krowicki, Piotr, author.

(1)

Kruger, Elizabeth Rush.

(1)

Kumar, V., 1957-

(1)

Larsen, Friðrik, author.

(1)

Lokman, Anitawati Mohd. editor.

(1)

Lévy, Pierre. editor.

(1)

Maciejewski, Grzegorz, author.

(1)

Maeso-González, Elvira. editor.

(1)

Malik, Reena, 1986- editor.

(1)

(1)

Mukherjee, Sudeshna Basu, editor.

(1)

N'Goala, Gilles, editor.

(1)

Oodan, Antony P.

(1)

(1)

Petersen, J. Andrew.

(1)

Pez-Pérard, Virginie, editor.

(1)

Pomeranz, Ricardo.

(1)

Prim-Allaz, Isabelle, editor.

(1)

Ray, Nilanjan, 1984- editor.

(1)

Sanders, Dan J.

(1)

Savolaine, Catherine G.

(1)

Shainesh, G., author.

(1)

Sharma, Ambuj, 1977- editor.

(1)

Sharp, Duane E., author.

(1)

Sheth, Jagdish N.

(1)

Sheth, Jagdish N., author.

(1)

Sisodia, Rajendra.

(1)

Soudagar, Reza.

(1)

Specchia, Antonio.

(1)

Spinley, Aarron, author.

(1)

Sterne, Jim, 1955- author.

(1)

Talburt, John R.

(1)

Tsiptsis, Konstantinos.

(1)

(1)

Whyte, Grafton, author.

(1)

Wiggins, Jane M., author.

(1)

Wiley InterScience (Online service)

(1)

Yamanaka, Toshimasa. editor.

(1)

Yorgov, Ivaylo, author.

(1)

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Subject

Customer relations -- Management.

(22)

Customer relations -- Management -- Data processing.

(5)

Consumer satisfaction.

(4)

Electronic books.

(4)

BUSINESS & ECONOMICS / Customer Service

(3)

BUSINESS & ECONOMICS / Marketing / General

(3)

Relationship marketing.

(3)

BUSINESS & ECONOMICS / Consumer Behavior

(2)

BUSINESS & ECONOMICS.

(2)

Branding (Marketing)

(2)

Creative thinking.

(2)

Customer loyalty.

(2)

Customer relations -- Management -- Data processing

(2)

Customer relations.

(2)

Customer services.

(2)

(2)

(2)

Engineering design.

(2)

(2)

(2)

Marketing -- Management.

(2)

(2)

Apple Computer, Inc.

(1)

Artificial intelligence -- Economic aspects

(1)

BUSINESS & ECONOMICS -- Industrial Management.

(1)

BUSINESS & ECONOMICS -- Management Science.

(1)

BUSINESS & ECONOMICS -- Management.

(1)

BUSINESS & ECONOMICS -- Organizational Behavior.

(1)

BUSINESS & ECONOMICS / Development / Sustainable Development

(1)

BUSINESS & ECONOMICS / Industries / Energy Industries

(1)

BUSINESS & ECONOMICS / Industries / Retailing

(1)

BUSINESS & ECONOMICS / Management

(1)

BUSINESS & ECONOMICS / Marketing / Research

(1)

COMPUTERS / Database Management / Data Mining

(1)

Cognitive psychology.

(1)

Communication in marketing.

(1)

(1)

Consumer satisfaction -- Data processing.

(1)

(1)

Corporate culture.

(1)

Creative ability in business.

(1)

Customer Relationship Management.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing.

(1)

Customer relations -- Management

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations -- Technological innovations.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Decision making.

(1)

Decision-Making & Problem Solving.

(1)

Digital communications.

(1)

Disney, Walt, 1901-1966.

(1)

(1)

Electronic Commerce)

(1)

Electronic commerce.

(1)

(1)

Energy industries -- Marketing.

(1)

Engineering economy.

(1)

Facility management

(1)

Facility management -- Handbooks, manuals, etc.

(1)

Gender identity -- Social aspects.

(1)

Guides et manuels.

(1)

Handbooks and manuals

(1)

Handbooks and manuals.

(1)

Human engineering.

(1)

Implantation (Organisation) -- Planification -- Guides, manuels, etc.

(1)

Industrial Management.

(1)

Industrial and Production Engineering.

(1)

Industrial engineering.

(1)

Information technology -- Management.

(1)

Internet Marketing.

(1)

Internet marketing.

(1)

(1)

Interpersonal relations.

(1)

(1)

Machines, Tools, Processes.

(1)

Management information systems.

(1)

Marketing -- Data processing.

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Office Automation.

(1)

Operations Research and Decision Theory.

(1)

Operations research.

(1)

Organizational behavior.

(1)

Organizational change.

(1)

Performance -- Management.

(1)

Performance standards.

(1)

Personnel management.

(1)

Production engineering.

(1)

(1)

Relations avec la clientèle -- Gestion -- Informatique.

(1)

Relations avec la clientèle -- Gestion.

(1)

Relations avec la clientèle -- Innovations.

(1)

Renewable energy sources -- Marketing.

(1)

(1)

SOCIAL SCIENCE / Sociology / General

(1)

Security Science and Technology.

(1)

Security systems.

(1)

(1)

Shopping centers.

(1)

Social media -- Economic aspects.

(1)

Social networks.

(1)

Strategic planning.

(1)

Telecommunication systems--Management.

(1)

Telecommunication--Equipment and supplies.

(1)

Telecommunication--Quality control.

(1)

Telecommunication--Security measures.

(1)

Walt Disney Company -- Management.

(1)

Work-life balance.

(1)

(1)

manuals (instructional materials)

(1)

Material Type

Shelf Location

Electronic Library

Taylor Francis E-Book Collection

Wiley E-Book Collection

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25.

Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author

Azevedo, Abaet�e de. Pomeranz, Ricardo.

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26.

Cover image for Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Author

Sanders, Dan J.

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27.

Cover image for Social media 101 tactics and tips to develop your business online

Social media 101 tactics and tips to develop your business online

Social media 101 tactics and tips to develop your business online

Author

Brogan, Chris.

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ONLINE

Electronic Access

Click for information on Adobe Digital Editions version
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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28.

Cover image for Data mining techniques in CRM inside customer segmentation

Data mining techniques in CRM inside customer segmentation

Data mining techniques in CRM inside customer segmentation

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Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)

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John Wiley http://dx.doi.org/10.1002/9780470685815
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29.

Cover image for Telecommunications Quality of Service Management

Telecommunications Quality of Service Management

Telecommunications Quality of Service Management

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Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter

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http://dx.doi.org/10.1049/PBTE048E

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30.

Cover image for CRM redefining customer relationship management

CRM redefining customer relationship management

CRM redefining customer relationship management

Author

Peel, Jeffrey.

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31.

Cover image for Customer relationship management systems handbook

Customer relationship management systems handbook

Customer relationship management systems handbook

Author

Sharp, Duane E., author.

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HF5415.5 .S5199 2003

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