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1. 
Cover image for Introduction to service engineering
Introduction to service engineering
Author 
Salvendy, Gavriel, 1938- Karwowski, Waldemar, 1953- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470569627
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2. 
Cover image for Service systems management and engineering creating strategic differentiation and operational excellence
Service systems management and engineering creating strategic differentiation and operational excellence
Author 
Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470900208
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3. 
Cover image for Industrial biotechnology sustainable growth and economic success
Industrial biotechnology sustainable growth and economic success
Author 
Soetaert, Wim. Vandamme, Erick J., 1943-
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ONLINE
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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=319788
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4. 
Cover image for Labour market segmentation in Malaysian services
Labour market segmentation in Malaysian services
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Khong, How Ling. Jomo K. S. (Jomo Kwame Sundaram) Project Muse.
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5. 
Cover image for Service science
Service science
Author 
Daskin, Mark S., 1952-
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Wiley InterScience http://dx.doi.org/10.1002/9780470877876
http://site.ebrary.com/lib/alltitles/Doc?id=10488529
http://swb.eblib.com/patron/FullRecord.aspx?p=698873
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6. 
Cover image for Working bodies interactive service employment and workplace identities
Working bodies interactive service employment and workplace identities
Author 
McDowell, Linda, 1949- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9781444310214
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7. 
Cover image for Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations
Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations
Author 
Marchetti, Juan A.. Roy, Martin.
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8. 
Cover image for GATS and the Regulation of International Trade in Services World Trade Forum
GATS and the Regulation of International Trade in Services World Trade Forum
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Panizzon, Marion. Pohl, Nicole. Sauvé, Pierre.
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9. 
Cover image for Managing service operations design and implementation
Managing service operations design and implementation
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Hollins, Bill. Shinkins, Sadie.
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ONLINE(368807.1)
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SAGE knowledge http://sk.sagepub.com/books/managing-service-operations
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10. 
Cover image for Managing Services
Managing Services
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Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.
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11. 
Cover image for A Handbook on the GATS Agreement A WTO Secretariat Publication
A Handbook on the GATS Agreement A WTO Secretariat Publication
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World Trade Organization.
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12. 
Cover image for Reengineering health care the complexities of organizational transformation
Reengineering health care the complexities of organizational transformation
Author 
McNulty, Terry. Ferlie, Ewan, 1956-
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Oxford scholarship online http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001
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