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Author

SpringerLink (Online service)

(11)

Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242

(2)

Montenegro, Carlos. editor.

(2)

Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187

(2)

Adeola, Ogechi, editor, author.

(1)

Al-Sharhan, Salah. editor.

(1)

Alfnes, Erlend. editor.

(1)

Alkheyaili, Shafia, author

(1)

Amartey, Abednego Feehi Okoe, editor.

(1)

Anand, A. Jose, editor.

(1)

Arbogast, Stephen V., 1948- author.

(1)

Azevedo, Abaet�e de.

(1)

Bertoni, Marco. editor.

(1)

Blumberg, Donald F., author.

(1)

Boucher, Xavier. editor.

(1)

Bridges, Glenys, 1956- author.

(1)

Chatterje, Jyotir Moy, editor.

(1)

Clement, Marc. editor.

(1)

Degen, Helmut, 1964-

(1)

Drăgoicea, Monica. editor.

(1)

Dwivedi, Yogesh K. editor.

(1)

El-Fetouh, Ahmed Abou. editor.

(1)

Gen, Mitsuo. editor.

(1)

Grönfeldt, Svafa.

(1)

(1)

Gupta, Deepa, editor.

(1)

Gupta, Ruchika. editor.

(1)

Herold, Rebecca.

(1)

Hinson, Robert (Robert Ebo), editor.

(1)

Hiroshi, Yabe. editor.

(1)

Huang, Xiaoxia. editor.

(1)

Iacobucci, Dawn.

(1)

Idrissi, Abdellah. editor.

(1)

Janssen, Marijn. editor. (orcid)0000-0001-6211-8790

(1)

John Wiley & Sons, Ltd., publisher.

(1)

Joshi, Amit. editor.

(1)

Kalaiccelvi, Kā., editor.

(1)

Karlyn, Matthew A.

(1)

Keyes, Jessica, 1950-

(1)

Kim, Kuinam J. editor.

(1)

Koc, Erdogan, editor.

(1)

Kumar, Vikram. editor.

(1)

Lituchy, Terri R., editor.

(1)

Magdi, Dalia. editor.

(1)

Mamdouh, Mohamed. editor.

(1)

Mathieu, Valérie, author.

(1)

McQueen, Bob, author

(1)

Michelli, Joseph A., 1960-

(1)

Mishra, Kumar Vijay, editor.

(1)

Mäntymäki, Matti. editor. (orcid)0000-0002-1981-566X

(1)

Naqvi, Al, author.

(1)

Nóvoa, Henriqueta. editor.

(1)

Ottersten, Björn, editor.

(1)

Overly, Michael R., author.

(1)

Pezzotta, Giuditta. editor.

(1)

Pirola, Fabiana. editor.

(1)

Pomeranz, Ricardo.

(1)

Rana, Nripendra P. editor.

(1)

Ravishankar, M.N. editor.

(1)

Romero, David. editor.

(1)

Romsdal, Anita. editor.

(1)

Ruiz, Marc, 1981- editor.

(1)

Safi, Ammar, author

(1)

Sala, Roberto. editor.

(1)

Shankar, M. R. Bhavani, editor.

(1)

Sharma, Sunil Kumar. editor.

(1)

Simintiras, Antonis C. editor.

(1)

Singh, Sompal. editor.

(1)

Slade, Emma L. editor.

(1)

Sorrentino, Annarita, author.

(1)

Strandhagen, Jan Ola. editor.

(1)

Strother, Judith B.

(1)

Swartz, Teresa A.

(1)

Swindlehurst, A. Lee, editor.

(1)

Taylor and Francis.

(1)

Terplan, Kornel, author.

(1)

Upadhyay, Ram Krishna. editor.

(1)

Valera, Hardikk. editor.

(1)

Velasco, Luis, 1966- editor.

(1)

Weinzimer, Philip, author.

(1)

Wiggins, Jane M., author.

(1)

Woodland, Colin, author.

(1)

Yadav, Shakti Kumar. editor.

(1)

Yuan, Xiaowei, 1963-

(1)

von Cieminski, Gregor. editor.

(1)

Language

(36)

Publication Date

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(6)

(5)

(3)

(3)

(2)

(2)

(2)

(2)

(2)

(2)

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(1)

(1)

(1)

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(1)

(1)

(1)

Subject

Customer services -- Management.

(9)

Electronic books.

(5)

Artificial intelligence.

(4)

Computational intelligence.

(4)

Data Engineering.

(3)

Engineering -- Data processing.

(3)

Strategic planning.

(3)

BUSINESS & ECONOMICS / Marketing / General

(2)

Electronic commerce.

(2)

Industrial design.

(2)

Intelligence artificielle.

(2)

(2)

Service industries -- Management.

(2)

Tourism Management.

(2)

(2)

Affectation de l'actif.

(1)

Artificial Intelligence

(1)

Artificial intelligence

(1)

Artificial intelligence -- Medical applications.

(1)

Asset allocation

(1)

Asset allocation.

(1)

Auxiliaires dentaires.

(1)

Ağırlama endüstrisi -- Yönetim.

(1)

BUSINESS & ECONOMICS / Commerce

(1)

BUSINESS & ECONOMICS / Consumer Behavior

(1)

BUSINESS & ECONOMICS / Distribution

(1)

BUSINESS & ECONOMICS / Information Management.

(1)

BUSINESS & ECONOMICS / Leadership

(1)

BUSINESS & ECONOMICS / Marketing / Research

(1)

BUSINESS & ECONOMICS / Production & Operations Management

(1)

BUSINESS & ECONOMICS / Workplace Culture

(1)

BUSINESS & ECONOMICS.

(1)

BUSINESSnetBASE/MANAGEMENTnetBASE

(1)

Business ethics

(1)

Business ethics.

(1)

COMPUTERS / Information Technology.

(1)

(1)

Cabinets de dentiste -- Gestion.

(1)

(1)

(1)

Chief information officers.

(1)

Cloud Computing.

(1)

Communication in marketing.

(1)

Computer Communication Networks

(1)

Computer Communication Networks.

(1)

Computer networks

(1)

Computer networks.

(1)

Computer networks .

(1)

Computers and Society.

(1)

Computers and civilization.

(1)

Confidential communications -- United States.

(1)

Consumer behavior -- Research.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction.

(1)

(1)

(1)

Crise financière mondiale, 2008-2009 -- Études de cas.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Management.

(1)

Customer relations.

(1)

Customer services -- Africa, Sub-Saharan -- Management.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Marketing.

(1)

Data protection -- Law and legislation -- United States.

(1)

Dental Auxiliaries

(1)

Dental auxiliary personnel

(1)

Dental auxiliary personnel.

(1)

Dental offices -- Management

(1)

Dental offices -- Management.

(1)

Disclosure of information -- Law and legislation -- United States.

(1)

Electronic data processing -- Management.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

(1)

Enron Corp. -- Corrupt practices -- Case studies.

(1)

Facility management

(1)

Facility management -- Handbooks, manuals, etc.

(1)

Finance -- Technological innovations.

(1)

(1)

Finances -- Innovations.

(1)

Financial services industry -- Data processing -- Handbooks, manuals, etc.

(1)

Financial services industry -- Technological innovations

(1)

Financial services industry -- Technological innovations -- Handbooks, manuals, etc.

(1)

Financial services industry -- Technological innovations.

(1)

Gestion d'entreprise -- Aspect moral.

(1)

Global Financial Crisis, 2008-2009 -- Case studies.

(1)

Guides et manuels.

(1)

Génie optique.

(1)

Handbooks and manuals

(1)

Handbooks and manuals.

(1)

Hospitality industry -- Management.

(1)

Human-computer interaction.

(1)

Hydrogen Energy.

(1)

Hydrogen as fuel.

(1)

INFORMATIONSCIENCEnetBASE

(1)

(1)

(1)

Implantation (Organisation) -- Planification -- Guides, manuels, etc.

(1)

Industrial and Production Engineering.

(1)

Industrial engineering.

(1)

Industrial management -- Moral and ethical aspects

(1)

Industrial management -- Moral and ethical aspects.

(1)

Industrial marketing -- Management

(1)

Industrial marketing -- Management.

(1)

Industrial productivity.

(1)

Information / Knowledge Management

(1)

Information services -- Contracting out.

(1)

Information technology -- Management.

(1)

Intelligence (AI) & Semantics.

(1)

Internet -- Social aspects.

(1)

Internet of things.

(1)

Investments & Securities.

(1)

MEDICAL -- Dentistry -- General.

(1)

Management of IT

(1)

Marketing industriel -- Gestion.

(1)

(1)

Medical Informatics Applications

(1)

Mobile communication systems.

(1)

Morale des affaires.

(1)

Médecine -- Informatique.

(1)

Müşteri hizmetleri -- Yönetim.

(1)

Optical engineering

(1)

Optical engineering.

(1)

(1)

(1)

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Portfolio Management.

(1)

Practice Management, Dental -- organization & administration

(1)

Privacy, Right of -- United States.

(1)

Product management.

(1)

Production engineering.

(1)

(1)

(1)

(1)

Relationship marketing.

(1)

Réceptionnistes.

(1)

Réseaux d'ordinateurs.

(1)

SCI-TECHnetBASE

(1)

(1)

(1)

Service industries -- Marketing.

(1)

Service industries.

(1)

Services financiers -- Innovations.

(1)

(1)

Signal processing.

(1)

Signals & Signal Processing.

(1)

(1)

Software Engineering & Systems Development

(1)

Starbucks Coffee Company.

(1)

(1)

(1)

(1)

Strategic IT Competencies and Skills.

(1)

Strategic IT Organization.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business.

(1)

TECHNOLOGY & ENGINEERING -- Mechanical.

(1)

TECHNOLOGY & ENGINEERING.

(1)

Technological innovations -- Management.

(1)

Technology assessment.

(1)

Telecommunications.

(1)

Terminals (Transportation)

(1)

Tourism -- Management.

(1)

Traffic engineering.

(1)

Traitement du signal.

(1)

Transformation Roadmap.

(1)

Transforming to a Strategic IT Organization.

(1)

Transportation Technology and Traffic Engineering.

(1)

Transportation engineering.

(1)

Transports urbains.

(1)

Turizm -- Yönetim.

(1)

Urban transportation.

(1)

User interfaces (Computer systems) -- Measurement.

(1)

Vehicle Engineering.

(1)

(1)

Villes intelligentes.

(1)

Waves & Wave Mechanics.

(1)

Wireless and Mobile Communication.

(1)

Wireless communication systems.

(1)

e-Commerce and e-Business.

(1)

(1)

manuals (instructional materials)

(1)

Études de cas.

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Taylor Francis E-Book Collection

Wiley E-Book Collection

Library

Beytepe Library

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1.

Cover image for Industrial Engineering, Management Science and Applications 2015

Industrial Engineering, Management Science and Applications 2015

Industrial Engineering, Management Science and Applications 2015

Author

Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

https://doi.org/10.1007/978-3-662-47200-2

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2.

Cover image for Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings

Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings

Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings

Author

Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

https://doi.org/10.1007/978-3-319-14980-6

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3.

Cover image for A guide to IT contracting : checklists, tools, and techniques

A guide to IT contracting : checklists, tools, and techniques

A guide to IT contracting : checklists, tools, and techniques

Author

Overly, Michael R., author. Karlyn, Matthew A.

Preferred Shelf Number

HD9999 .I492 O94 2013

Electronic Access

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4.

Cover image for UX best practices how to achieve more impact with user experience

UX best practices how to achieve more impact with user experience

UX best practices how to achieve more impact with user experience

Author

Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.

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ONLINE

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5.

Cover image for The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

Author

Michelli, Joseph A., 1960-

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ONLINE

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6.

Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author

Azevedo, Abaet�e de. Pomeranz, Ricardo.

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7.

Cover image for Service leadership the quest for competitive advantage

Service leadership the quest for competitive advantage

Service leadership the quest for competitive advantage

Author

Grönfeldt, Svafa. Strother, Judith B.

Preferred Shelf Number

ONLINE(369302.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/service-leadership

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8.

Cover image for Managing high-tech services using a CRM strategy

Managing high-tech services using a CRM strategy

Managing high-tech services using a CRM strategy

Author

Blumberg, Donald F., author.

Preferred Shelf Number

HF5415.5 .B57 2003

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9.

Cover image for Electronic Bill Presentment and Payment

Electronic Bill Presentment and Payment

Electronic Bill Presentment and Payment

Author

Terplan, Kornel, author.

Preferred Shelf Number

HG1710 .T477 2003

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10.

Cover image for The privacy papers : managing technology, consumer, employee, and legislative action

The privacy papers : managing technology, consumer, employee, and legislative action

The privacy papers : managing technology, consumer, employee, and legislative action

Author

Herold, Rebecca.

Preferred Shelf Number

KF1262 .P754 2002

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11.

Cover image for Financial services information systems

Financial services information systems

Financial services information systems

Author

Keyes, Jessica, 1950-

Preferred Shelf Number

HG173 .H343 2000

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12.

Cover image for Handbook of services marketing & management

Handbook of services marketing & management

Handbook of services marketing & management

Author

Swartz, Teresa A. Iacobucci, Dawn.

Preferred Shelf Number

ONLINE(368447.1)

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SAGE knowledge http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management

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