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Wiley InterScience (Online service)
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Holland, John R.
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Richardson, Linda, 1944-
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Ahoy, Christopher K.
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Allen, Cyrus, author.
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Publication Date
-
Subject
Consumer satisfaction.
(29)
Customer relations.
(15)
Customer services.
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Selling.
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Sales management.
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37. 
Cover image for The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius
The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius
Author 
Vitale, Joe, 1953-
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ONLINE
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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MyiLibrary, Table of contents http://www.myilibrary.com?id=138131&ref=toc
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html
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38. 
Cover image for The customer century : lessons from world-class companies in integrated marketing and communications
The customer century : lessons from world-class companies in integrated marketing and communications
Author 
Gr©¿℗œnstedt, Anders.
Preferred Shelf Number 
ONLINE(342407.1)
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39. 
Cover image for Service quality new directions in theory and practice
Service quality new directions in theory and practice
Author 
Rust, Roland T. Oliver, Richard L., 1945-
Preferred Shelf Number 
ONLINE(369303.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/service-quality
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