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1. 
Cover image for Customer service marketing : managing the customer experience
Customer service marketing : managing the customer experience
Author 
Torres, Edwin N., author. Zhang, Tingting (College teacher), author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429263965
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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2. 
Cover image for Emerging computing paradigms : principles, advances and applications
Emerging computing paradigms : principles, advances and applications
Author 
Singh, Umang, 1982-2021, editor. Murugesan, San, 1978- editor. Seth, Ashish, editor.
Preferred Shelf Number 
QA76.24 .E43 2022
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119813439
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3. 
Cover image for Resisting corporate corruption : practical cases in business ethics from Enron through SPACs
Resisting corporate corruption : practical cases in business ethics from Enron through SPACs
Author 
Arbogast, Stephen V., 1948- author.
Preferred Shelf Number 
HF5387
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119871668
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4. 
Cover image for Key account management excellence in pharma & medtech
Key account management excellence in pharma & medtech
Author 
Moorman, Mike, editor.
Preferred Shelf Number 
HD9665.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003226512
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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5. 
Cover image for The practical guide to achieving customer satisfaction in events and hotels
The practical guide to achieving customer satisfaction in events and hotels
Author 
Berners, Philip, author. Martin, Adrian, author.
Preferred Shelf Number 
TX911.3 .C8
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003154600
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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6. 
Cover image for Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
Author 
Woodland, Colin, author.
Preferred Shelf Number 
HD56
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003323822
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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7. 
Cover image for Social network analysis : theory and applications
Social network analysis : theory and applications
Author 
Galety, Mohammad Gouse, editor.
Preferred Shelf Number 
HM742 .S63 2022
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119836759
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8. 
Cover image for Operational excellence : breakthrough strategies for improving customer experience and productivity
Operational excellence : breakthrough strategies for improving customer experience and productivity
Author 
Martin, James W. (James William), 1952- author.
Preferred Shelf Number 
TS156.17 .S59 M37 2021
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003045250
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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9. 
Cover image for Facilities manager's desk reference
Facilities manager's desk reference
Author 
Wiggins, Jane M., author.
Preferred Shelf Number 
TS155 .W536 2021
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119633624
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10. 
Cover image for Artificial intelligence for asset management and investment : a strategic perspective
Artificial intelligence for asset management and investment : a strategic perspective
Author 
Naqvi, Al, author. John Wiley & Sons, Ltd., publisher.
Preferred Shelf Number 
HG4529.5 .N37 2021
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119601838
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11. 
Cover image for Better customer service : simple rules you can apply today
Better customer service : simple rules you can apply today
Author 
Brewer, Edward C., 1960- author. Holmes, Terence L., author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003163763
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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12. 
Cover image for Smart grid and enabling technologies
Smart grid and enabling technologies
Author 
Refaat, Shady S., author. Ellabban, Omar, author. Bayhan, Sertac, author. Abu-Rub, Haithem, author. Blaabjerg, Frede, author.
Preferred Shelf Number 
TK3105
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119422464
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