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85. 
Cover image for Social media 101 tactics and tips to develop your business online
Social media 101 tactics and tips to develop your business online
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Brogan, Chris.
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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Relational contracting for construction excellence principles, practices and case studies
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Chan, Albert P. C. Chan, Daniel W. M. Yeung, John F. Y.
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Data mining techniques in CRM inside customer segmentation
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Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470685815
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88. 
Cover image for Flip the funnel how to use existing customers to gain new ones
Flip the funnel how to use existing customers to gain new ones
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Jaffe, Joseph, 1970-
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Cover image for Relationship marketing a consumer experience approach
Relationship marketing a consumer experience approach
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Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary.
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Construction stakeholder management
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Chinyio, E. (Ezekiel) Olomolaiye, Paul O. Wiley InterScience (Online service)
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Cover image for CIM coursebook delivering customer value through marketing
CIM coursebook delivering customer value through marketing
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Donnelly, Ray. Linton, Colin.
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Cover image for CIM revision cards delivering customer value
CIM revision cards delivering customer value
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Donnelly, Ray.
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Cover image for Customer relationship management : concepts and technologies
Customer relationship management : concepts and technologies
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Buttle, Francis.
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Müşteri ilişkileri yönetimi
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Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan
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All for one 10 strategies for building trusted client partnerships
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Sobel, Andrew, 1955-
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Cover image for Clients driving innovation
Clients driving innovation
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Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)
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