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Author 
Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
Preferred Shelf Number 
HD9980.5 Z45 2009
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Author 
Alavi, Shirin, 1980- editor. Ahuja, Vandana, editor.
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ONLINE
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Author 
Stephanidis, Constantine. editor. Antona, Margherita. editor. Ntoa, Stavroula. editor. Salvendy, Gavriel. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(520775.1)
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Author 
İslamoğlu, A. Hamdi. Aydın, Kenan.
Preferred Shelf Number 
HD9980.5 I85 2020
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Author 
Rahman, Muhammad Sabbir, 1981- author. Zaman, Mahmud Habib, 1981- author. Hossain, Md. Afnan, 1987- author. IGI Global, publisher.
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ONLINE
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Author 
Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518706.1)
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Author 
Overly, Michael R. Karlyn, Matthew A.
Preferred Shelf Number 
ONLINE
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Author 
Swartz, Teresa A. Iacobucci, Dawn.
Preferred Shelf Number 
ONLINE(368447.1)
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