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IGI Global, publisher. Information Resources Management Association, editor.
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Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-6915-2
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Nattrass, Nicoli. Columbia University. Press.
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Bodenheimer, Thomas S. Grumbach, Kevin.
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Mooney, Gavin H.
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Hadler, Nortin M.
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Buse, Kent. Mays, Nicholas. Walt, Gillian.
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Murphy, Elizabeth (Elizabeth A.) Dingwall, Robert.
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Tulchinsky, Theodore H. Varavikova, Elena.
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ScienceDirect http://www.sciencedirect.com/science/book/9780127033501
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