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25. 
Cover image for Statistical methods in customer relationship management
Statistical methods in customer relationship management
Author 
Kumar, V., 1957- Petersen, J. Andrew.
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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26. 
Cover image for The Apple experience secrets to building insanely great customer loyalty
The Apple experience secrets to building insanely great customer loyalty
Author 
Gallo, Carmine.
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27. 
Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Author 
Metz, Adam.
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28. 
Cover image for The 4A's of marketing creating value for customers, companies and society
The 4A's of marketing creating value for customers, companies and society
Author 
Sheth, Jagdish N. Sisodia, Rajendra.
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29. 
Cover image for Entity resolution and information quality
Entity resolution and information quality
Author 
Talburt, John R.
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ScienceDirect http://www.sciencedirect.com/science/book/9780123819727
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30. 
Cover image for Built to serve how to drive the bottom line with people-first practices
Built to serve how to drive the bottom line with people-first practices
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Sanders, Dan J.
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31. 
Cover image for The Disney way harnessing the management secrets of Disney in your company
The Disney way harnessing the management secrets of Disney in your company
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Capodagli, Bill, 1948- Jackson, Lynn, 1955-
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32. 
Cover image for Top market strategy applying the 80/20 rule
Top market strategy applying the 80/20 rule
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Kruger, Elizabeth Rush.
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33. 
Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
Author 
Azevedo, Abaet�e de. Pomeranz, Ricardo.
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34. 
Cover image for Data mining techniques in CRM inside customer segmentation
Data mining techniques in CRM inside customer segmentation
Author 
Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470685815
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35. 
Cover image for Social media 101 tactics and tips to develop your business online
Social media 101 tactics and tips to develop your business online
Author 
Brogan, Chris.
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Click for information on Adobe Digital Editions version
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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36. 
Cover image for Müşteri ilişkileri yönetimi
Müşteri ilişkileri yönetimi
Author 
Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan
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HF5415.5 A38 2009
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