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Cover image for Analysis and Design of Advice
Analysis and Design of Advice
Author 
Jureta, Ivan. author. SpringerLink (Online service)
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-18059-0
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2. 
Cover image for Technical Support Essentials Advice You Can Use to Succeed in Technical Support
Technical Support Essentials Advice You Can Use to Succeed in Technical Support
Author 
Sanchez, Andres R. author. Pepper, Jeffrey. editor. Andres, Clay. editor. Anglin, Steve. editor. Beckner, Mark. editor.
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-1-4302-2548-5
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Online Library~1
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