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Crowley, Katherine. Elster, Kathi.
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Canary, Daniel J. Lakey, Sandra. Marmo, Jennifer.
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Bernstein, Albert J.
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Ireland, Carol A. Fisher, Martin J. Vecchi, Gregory M.
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Patterson, Kerry, 1946- Grenny, Joseph. McMillan, Ron. Switzler, Al.
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Waldron, Vincent R. Kassing, Jeffrey W.
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Lohmann, Roger A., 1942- Van Til, Jon.
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Kellett, Peter M.
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SAGE knowledge http://sk.sagepub.com/books/conflict-dialogue
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Domenici, Kathy. Littlejohn, Stephen W.
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Eadie, William F. Nelson, Paul E. (Paul Edward), 1941- Smithsonian Associates. National Communication Association (U.S.)
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