Search Results for Service industries -- Management.

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Shelf Location: Electronic Library

Author

Beckford, John, 1958-

(1)

Chang, C. M. (Ching Ming), 1935-

(1)

Daskin, Mark S., 1952-

(1)

Faulin, Javier.

(1)

Ferlie, Ewan, 1956-

(1)

Fitzsimmons, James A.

(1)

Fitzsimmons, Mona J.

(1)

Gilmore, Audrey.

(1)

Heričko, Marjan. editor.

(1)

(1)

Iacobucci, Dawn.

(1)

McNulty, Terry.

(1)

Milton-Smith, John.

(1)

Miyamoto, Yuki.

(1)

Nankervis, Alan.

(1)

Shinkins, Sadie.

(1)

SpringerLink (Online service)

(1)

Swartz, Teresa A.

(1)

(1)

Ting, I-Hsien. editor.

(1)

Uden, Lorna. editor.

(1)

Wiley InterScience (Online service)

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Subject

Service industries -- Management.

(7)

Service industries -- Marketing.

(2)

Customer services -- Management.

(1)

Customer services -- Marketing.

(1)

Decision making.

(1)

Electronic books.

(1)

Health services administration -- Great Britain -- Case studies.

(1)

Human services -- Great Britain -- Management.

(1)

Management information systems.

(1)

Manufacturing industries -- Management -- Case studies.

(1)

Operations research.

(1)

Organizational change.

(1)

Reengineering (Management) -- Great Britain -- Case studies.

(1)

Service industries -- Great Britain -- Management.

(1)

Service industries -- Information technology -- Management.

(1)

Service industries -- Management -- Case studies.

(1)

Service industries -- Planning.

(1)

Systems engineering.

(1)

Total quality management -- Case studies.

(1)

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1.

Cover image for Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings

Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings

Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings

Author

Uden, Lorna. editor. Heričko, Marjan. editor. Ting, I-Hsien. editor. SpringerLink (Online service)

Preferred Shelf Number

XX(518629.1)

Electronic Access

https://doi.org/10.1007/978-3-319-21009-4

Format:

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Online Library~1

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2.

Cover image for Decision making in service industries a practical approach

Decision making in service industries a practical approach

Decision making in service industries a practical approach

Author

Faulin, Javier.

Preferred Shelf Number

ONLINE

Electronic Access

Distributed by publisher. Purchase or institutional license may be required for access.

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Online Library~1

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3.

Cover image for Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Author

Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9780470900208

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Online Library~1

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4.

Cover image for Quality a critical introduction

Quality a critical introduction

Quality a critical introduction

Author

Beckford, John, 1958-

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view

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Availability

Online Library~1

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5.

Cover image for Service science

Service science

Service science

Author

Daskin, Mark S., 1952-

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view book
Wiley InterScience http://dx.doi.org/10.1002/9780470877876
http://site.ebrary.com/lib/alltitles/Doc?id=10488529
http://swb.eblib.com/patron/FullRecord.aspx?p=698873

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Online Library~1

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6.

Cover image for Managing service operations design and implementation

Managing service operations design and implementation

Managing service operations design and implementation

Author

Hollins, Bill. Shinkins, Sadie.

Preferred Shelf Number

ONLINE(368807.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/managing-service-operations

Format:

Availability

Online Library~1

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7.

Cover image for Managing Services

Managing Services

Managing Services

Author

Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.

Preferred Shelf Number

ONLINE

Electronic Access

Access by subscription

Format:

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Online Library~1

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8.

Cover image for Reengineering health care the complexities of organizational transformation

Reengineering health care the complexities of organizational transformation

Reengineering health care the complexities of organizational transformation

Author

McNulty, Terry. Ferlie, Ewan, 1956-

Preferred Shelf Number

ONLINE

Electronic Access

Oxford scholarship online http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001

Format:

Availability

Online Library~1

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9.

Cover image for Services, marketing and management

Services, marketing and management

Services, marketing and management

Author

Gilmore, Audrey.

Preferred Shelf Number

ONLINE(369304.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/services-marketing-and-management

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Online Library~1

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10.

Cover image for New service development creating memorable experiences

New service development creating memorable experiences

New service development creating memorable experiences

Author

Fitzsimmons, James A. Fitzsimmons, Mona J.

Preferred Shelf Number

ONLINE(368945.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/new-service-development

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Online Library~1

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11.

Cover image for Handbook of services marketing & management

Handbook of services marketing & management

Handbook of services marketing & management

Author

Swartz, Teresa A. Iacobucci, Dawn.

Preferred Shelf Number

ONLINE(368447.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management

Format:

Availability

Online Library~1

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1

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