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Cover image for Handbook of research on strategic communication, leadership, and conflict management in modern organizations
Handbook of research on strategic communication, leadership, and conflict management in modern organizations
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Normore, Anthony H., editor. Javidi, Mitch, 1958- editor. Long, Larry W., editor. IGI Global, publisher.
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Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-8516-9
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Cover image for Crucial confrontations tools for resolving broken promises, violated expectations, and bad behavior
Crucial confrontations tools for resolving broken promises, violated expectations, and bad behavior
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Patterson, Kerry, 1946- Grenny, Joseph. McMillan, Ron. Switzler, Al.
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