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Subject: Consumer satisfaction.

Author

Ahoy, Christopher K.

(1)

Bergheim, Laura, 1962-

(1)

Brandon, P. S. (Peter S.)

(1)

Brennan, Charles D.

(1)

Degen, Helmut, 1964-

(1)

Gallo, Carmine.

(1)

(1)

Hildebrand, Volker.

(1)

Hodge, Richard.

(1)

(1)

(1)

Knapp, Duane E.

(1)

(1)

Lucas, Robert W.

(1)

(1)

Oliver, Richard L., 1945-

(1)

Richardson, Linda, 1944-

(1)

Rust, Roland T.

(1)

Schachter, Lou.

(1)

Soudagar, Reza.

(1)

Wiley InterScience (Online service)

(1)

Yuan, Xiaowei, 1963-

(1)

Language

(13)

Publication Date

-

(7)

(4)

(1)

(1)

Subject

Customer relations.

(9)

Customer services.

(9)

(3)

Customer loyalty.

(2)

Customer relations -- Management.

(2)

Sales management.

(2)

Strategic planning.

(2)

Success in business.

(2)

Apple Computer, Inc.

(1)

(1)

Brand name products.

(1)

Building -- Technological innovations.

(1)

Business logistics.

(1)

Construction industry -- Customer services.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Quality control.

(1)

Customer services -- Technological innovations.

(1)

Electronic commerce.

(1)

Human-computer interaction.

(1)

Industrial design.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Internet -- Social aspects.

(1)

Interpersonal communication.

(1)

(1)

Product management.

(1)

Production management.

(1)

Production planning.

(1)

Relationship marketing.

(1)

Technology assessment.

(1)

User interfaces (Computer systems) -- Measurement.

(1)

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1.

Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Author

Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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ONLINE

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2.

Cover image for Winning the customer turn consumers into fans and get them to spend more

Winning the customer turn consumers into fans and get them to spend more

Winning the customer turn consumers into fans and get them to spend more

Author

Imbriano, Lou.

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ONLINE

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3.

Cover image for The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

Author

Gallo, Carmine.

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4.

Cover image for UX best practices how to achieve more impact with user experience

UX best practices how to achieve more impact with user experience

UX best practices how to achieve more impact with user experience

Author

Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.

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5.

Cover image for Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Author

Lucas, Robert W.

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6.

Cover image for The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

Author

Mooney, Kelly. Bergheim, Laura, 1962-

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7.

Cover image for Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Author

Brennan, Charles D.

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8.

Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Author

Ahoy, Christopher K.

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9.

Cover image for The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Author

Knapp, Duane E.

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10.

Cover image for The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

Author

Hodge, Richard. Schachter, Lou.

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11.

Cover image for Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Author

Richardson, Linda, 1944-

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12.

Cover image for Clients driving innovation

Clients driving innovation

Clients driving innovation

Author

Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9781444301342

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