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Subject: Customer relations.
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Roman, Ernan.
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Customer's new voice : extreme relevancy and experience through volunteered customer information
Customer's new voice : extreme relevancy and experience through volunteered customer information
Author
McKean, John, 1956-
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ONLINE(342158.1)
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An electronic book accessible through the World Wide Web; click to view
John Wiley
http://dx.doi.org/10.1002/9781119017097
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2.
Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay
Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay
Author
Roman, Ernan.
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