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1. 
Cover image for LOYALTY MANAGEMENT driving engagement with loyalty programs and customer experiences.
LOYALTY MANAGEMENT driving engagement with loyalty programs and customer experiences.
Author 
Ziliani, Cristina, author. Ieva, Marco (Research fellow in marketing), author.
Preferred Shelf Number 
HF5415.525
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003400783
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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2. 
Cover image for Powering the lean enterprise : how to streamline operations, improve quality, and gain customer loyalty
Powering the lean enterprise : how to streamline operations, improve quality, and gain customer loyalty
Author 
Artzberger, Bill (PMP, LSSBB), author.
Preferred Shelf Number 
TS155
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003507420
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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3. 
Cover image for Developing B2B Social Communities KEYS TO GROWTH, INNOVATION, AND CUSTOMER LOYALTY
Developing B2B Social Communities KEYS TO GROWTH, INNOVATION, AND CUSTOMER LOYALTY
Author 
Brooks, Margaret. author. Lovett, J. J. author. Creek, Sam. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330628.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4302-4714-2
Format: 
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4. 
Cover image for The Apple experience secrets to building insanely great customer loyalty
The Apple experience secrets to building insanely great customer loyalty
Author 
Gallo, Carmine.
Preferred Shelf Number 
ONLINE
Electronic Access 
Subscription required
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5. 
Cover image for Mobile Support in Customer Loyalty Management An Architectural Framework
Mobile Support in Customer Loyalty Management An Architectural Framework
Author 
Zeidler, Christian. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-8349-8301-5
Format: 
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6. 
Cover image for Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USA
Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USA
Author 
Cahill, David L. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-7908-1904-5
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7. 
Cover image for The customer excellence enterprise : a playbook for creating customers for life
The customer excellence enterprise : a playbook for creating customers for life
Author 
Simmons, Wayne (Customer experience expert), author. DeWitt, Tom (Director), author.
Preferred Shelf Number 
HF5415.5 .S559 2024
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308408
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8. 
Cover image for AIxIA 2023 - Advances in Artificial Intelligence XXIInd International Conference of the Italian Association for Artificial Intelligence, AIxIA 2023, Rome, Italy, November 6-9, 2023, Proceedings
AIxIA 2023 - Advances in Artificial Intelligence XXIInd International Conference of the Italian Association for Artificial Intelligence, AIxIA 2023, Rome, Italy, November 6-9, 2023, Proceedings
Author 
Basili, Roberto. editor. Lembo, Domenico. editor. Limongelli, Carla. editor. Orlandini, Andrea. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-47546-7
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9. 
Cover image for Artificial Intelligence, Internet of Things, and Society 5.0
Artificial Intelligence, Internet of Things, and Society 5.0
Author 
Hannoon, Azzam. editor. (orcid)0000-0003-0468-7797 Mahmood, Abdullah. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-43300-9
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10. 
Cover image for Luxury retail and digital management : developing customer experience in a digital world
Luxury retail and digital management : developing customer experience in a digital world
Author 
Chevalier, Michel, author. Gutsatz, Michel, author.
Preferred Shelf Number 
HD9999 .L852 C34 2020
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119542360
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11. 
Cover image for Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Author 
Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-14980-6
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12. 
Cover image for Harvard business review : müşteri sadakatini artırmak
Harvard business review : müşteri sadakatini artırmak
Author 
İnan, Melis.
Preferred Shelf Number 
HF5415.525 H37 2012
Format: 
Availability 
Beytepe Library~1
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