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Cover image for Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia

Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia

Author

Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.

Preferred Shelf Number

ONLINE

Electronic Access

https://doi.org/10.1007/978-981-10-8612-0

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The V-model of service quality : an exploration of African customer service delivery metrics

Author

Whyte, Grafton, author.

Preferred Shelf Number

ONLINE

Electronic Access

https://www.emerald.com/insight/publication/doi/10.1108/9781787696037

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Customer experience innovation : how to get a lasting market edge

Author

Dew, Robert, author. Allen, Cyrus, author.

Preferred Shelf Number

ONLINE

Electronic Access

https://www.emerald.com/insight/publication/doi/10.1108/9781787547865

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Küçük işletmeler için sosyal medya

Author

Yalçın Güleç, Funda.

Preferred Shelf Number

HF5415.1265 Y35 2018

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Beytepe Library~1

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Optimizing millennial consumer engagement with mood analysis

Author

Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.

Preferred Shelf Number

ONLINE

Electronic Access

Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9

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