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1. 
Cover image for Relationship marketing a consumer experience approach
Relationship marketing a consumer experience approach
Author 
Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary.
Preferred Shelf Number 
ONLINE(369210.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/relationship-marketing
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2. 
Cover image for Relationship marketing : a consumer experience approach
Relationship marketing : a consumer experience approach
Author 
Baron, Steve. Conway, A. (Anthony) Warnaby, Gary.
Preferred Shelf Number 
HF5415.55 B375 2010
Format: 
Availability 
Beytepe Library~1
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3. 
Cover image for Customer experience innovation : how to get a lasting market edge
Customer experience innovation : how to get a lasting market edge
Author 
Dew, Robert, author. Allen, Cyrus, author.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/9781787547865
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4. 
Cover image for Customer's new voice : extreme relevancy and experience through volunteered customer information
Customer's new voice : extreme relevancy and experience through volunteered customer information
Author 
McKean, John, 1956-
Preferred Shelf Number 
ONLINE(342158.1)
Electronic Access 
ebrary An electronic book accessible through the World Wide Web; click to view
John Wiley http://dx.doi.org/10.1002/9781119017097
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5. 
Cover image for The Apple experience secrets to building insanely great customer loyalty
The Apple experience secrets to building insanely great customer loyalty
Author 
Gallo, Carmine.
Preferred Shelf Number 
ONLINE
Electronic Access 
Subscription required
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Online Library~1
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