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1. 
Cover image for Handbook of services marketing & management
Handbook of services marketing & management
Author 
Swartz, Teresa A. Iacobucci, Dawn.
Preferred Shelf Number 
ONLINE(368447.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management
Format: 
Availability 
Online Library~1
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2. 
Cover image for Marketing research : Methodological foundations
Marketing research : Methodological foundations
Author 
Churchill, Gilbert A. Iacobucci, Dawn, ort. yaz.
Preferred Shelf Number 
HF 5415.2 C5 2002
Format: 
Availability 
Beytepe Library~1
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