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1. 
Cover image for Advances in human factors, ergonomics, and safety in manufacturing and service industries
Advances in human factors, ergonomics, and safety in manufacturing and service industries
Author 
Karwowski, Waldemar, 1953- Salvendy, Gavriel, 1938-
Preferred Shelf Number 
TA166 .A383 2011
Electronic Access 
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2. 
Cover image for New food product development : from concept to marketplace
New food product development : from concept to marketplace
Author 
Fuller, Gordon W., author.
Preferred Shelf Number 
HD9000.5 .F86 2011
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3. 
Cover image for Casino women : courageous in unexpected places
Casino women : courageous in unexpected places
Author 
Chandler, Susan Kerr. Jones, Jill B.
Preferred Shelf Number 
ONLINE
Electronic Access 
http://www.jstor.org/stable/10.7591/j.ctt7z7cs
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4. 
Cover image for Making care count a century of gender, race, and paid care work
Making care count a century of gender, race, and paid care work
Author 
Duffy, Mignon. Project Muse.
Preferred Shelf Number 
ONLINE
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5. 
Cover image for Service management : operations, strategy, and information technology
Service management : operations, strategy, and information technology
Author 
Fitzsimmons, James A. Fitzsimmons, Mona J.
Preferred Shelf Number 
HD9980.5 F549 2011
Format: 
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6. 
Cover image for Encyclopedia of American industries
Encyclopedia of American industries
Author 
Gale Group.
Preferred Shelf Number 
ONLINE(341139.1)
Electronic Access 
Available for Hacettepe University via Gale Virtual Reference Library. Click here to access
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7. 
Cover image for This is service design thinking : Basics, Tools, Cases
This is service design thinking : Basics, Tools, Cases
Author 
Stickdorn, Marc. Schneider, Jakob.
Preferred Shelf Number 
HD9980.5 S75 2011
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8. 
Cover image for Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions
Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions
Author 
George, Michael L.
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ONLINE
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9. 
Cover image for Selling professional services to the Fortune 500
Selling professional services to the Fortune 500
Author 
Luefschuetz, Gary S.
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ONLINE
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10. 
Cover image for Advances in human factors and ergonomics in healthcare
Advances in human factors and ergonomics in healthcare
Author 
Duffy, Vincent G.
Preferred Shelf Number 
R729.8 .A32 2011
Electronic Access 
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