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Author 
Karatepe, Osman Mübin.
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TEZ/5287 K144 2002
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Beytepe Library~1
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Hardy, William C.
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ONLINE
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Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
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HF 5415.5 R87 2000
Electronic Access 
Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
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Swartz, Teresa A. Iacobucci, Dawn.
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ONLINE(368447.1)
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Deshpande, Rohit. Marketing Science Institute.
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ONLINE(368105.1)
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Akan, Perran.
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HF 5415.5 A526 1995
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Wilson, Jerry R., 1944-2005.
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HF5415.5 W59 1994
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Rust, Roland T. Oliver, Richard L., 1945-
Preferred Shelf Number 
ONLINE(369303.1)
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