Limit Search Results
Author
Publication Date
-
Subject
Material Type
Shelf Location
Library
Switch to list view
Switch to thumbnail view
Select an Action
6 Results Found Subscribe to search results
000000DEFAULT
Print
1. 
Cover image for Customer lifetime value : reshaping the way we manage to maximize profits
Customer lifetime value : reshaping the way we manage to maximize profits
Author 
Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.
Preferred Shelf Number 
HF5415.55 C874 2012
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
2. 
Cover image for User-centered design stories real-world UCD case files
User-centered design stories real-world UCD case files
Author 
Righi, Carol. James, Janice (Janice Sue) ScienceDirect (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
ScienceDirect An electronic book accessible through the World Wide Web; click for information
Format: 
Availability 
Online Library~1
Available:
Copies:
3. 
Cover image for The virtual customer : a new paradigm for improving customer relations in libraries and information services
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Author 
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
Preferred Shelf Number 
Z 716.3 I385 2005
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
4. 
Cover image for Managing customers as investments : the strategic value of customers in the long run
Managing customers as investments : the strategic value of customers in the long run
Author 
Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.
Preferred Shelf Number 
HF5415.55 G87 2005
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
5. 
Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
Preferred Shelf Number 
HD 30.2 T498 2001
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
6. 
Cover image for Driving customer equity : how customer lifetime value is reshaping corporate strategy
Driving customer equity : how customer lifetime value is reshaping corporate strategy
Author 
Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
Preferred Shelf Number 
HF 5415.5 R87 2000
Electronic Access 
Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
Format: 
Availability 
Beytepe Library~1
Available:
Copies: