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1. 
Cover image for Ameriscopia
Ameriscopia
Author 
Torres, Edwin, 1958- Project Muse.
Preferred Shelf Number 
ONLINE(322332.1)
Electronic Access 
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2. 
Cover image for Customer service marketing : managing the customer experience
Customer service marketing : managing the customer experience
Author 
Torres, Edwin N., author. Zhang, Tingting (College teacher), author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429263965
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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