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1. 
Cover image for The exchange strategy for managing conflict in healthcare how to defuse emotions and create solutions when the stakes are high
The exchange strategy for managing conflict in healthcare how to defuse emotions and create solutions when the stakes are high
Author 
Dinkin, Steven. Filner, Barbara. Maxwell, Lisa, M.A.
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ONLINE
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2. 
Cover image for Routledge handbook of peacebuilding
Routledge handbook of peacebuilding
Author 
Mac Ginty, Roger, 1970-
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HM1111 R68 2013
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Beytepe Library~1
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3. 
Cover image for Mean girls at work how to stay professional when things get personal
Mean girls at work how to stay professional when things get personal
Author 
Crowley, Katherine. Elster, Kathi.
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4. 
Cover image for Emotional vampires dealing with people who drain you dry
Emotional vampires dealing with people who drain you dry
Author 
Bernstein, Albert J.
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5. 
Cover image for Crucial conversations tools for talking when stakes are high
Crucial conversations tools for talking when stakes are high
Author 
Patterson, Kerry, 1946- Grenny, Joseph. McMillan, Ron. Switzler, Al.
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6. 
Cover image for Facework bridging theory and practice
Facework bridging theory and practice
Author 
Domenici, Kathy. Littlejohn, Stephen W.
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ONLINE(368300.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/facework
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