Author
Akan, Perran.
Preferred Shelf Number
HF 5415.5 A526 1995
Format:
Availability
Beytepe Library~1
Copies:
Author
Rust, Roland T. Oliver, Richard L., 1945-
Preferred Shelf Number
ONLINE(369303.1)
Electronic Access
SAGE knowledge http://sk.sagepub.com/books/service-quality
Format:
Availability
Online Library~1
Copies:
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