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1. 
Cover image for An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Author 
Faed, Alireza. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332720.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-319-00324-5
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2. 
Cover image for New Business Models and Value Creation: A Service Science Perspective
New Business Models and Value Creation: A Service Science Perspective
Author 
Cinquini, Lino. editor. Minin, Alberto Di. editor. Varaldo, Riccardo. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(335593.1)
Electronic Access 
http://dx.doi.org/10.1007/978-88-470-2838-8
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3. 
Cover image for Oil Transport Management
Oil Transport Management
Author 
Lun, Y.H. Venus. author. Hilmola, Olli-Pekka. author. Goulielmos, Alexander M. author. Lai, Kee-hung. author. Cheng, T.C. Edwin. author.
Preferred Shelf Number 
ONLINE(330891.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-2921-9
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4. 
Cover image for Quality Control Applications
Quality Control Applications
Author 
Chorafas, Dimitris N. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330894.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-2966-0
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5. 
Cover image for Decision-Based Design Integrating Consumer Preferences into Engineering Design
Decision-Based Design Integrating Consumer Preferences into Engineering Design
Author 
Chen, Wei. author. Hoyle, Christopher. author. Wassenaar, Henk Jan. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330900.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4036-8
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6. 
Cover image for Maritime Governance and Policy-Making
Maritime Governance and Policy-Making
Author 
Roe, Michael. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330919.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4153-2
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7. 
Cover image for Improving Energy Efficiency in Industrial Energy Systems An Interdisciplinary Perspective on Barriers, Energy Audits, Energy Management, Policies, and Programs
Improving Energy Efficiency in Industrial Energy Systems An Interdisciplinary Perspective on Barriers, Energy Audits, Energy Management, Policies, and Programs
Author 
Thollander, Patrik. author. Palm, Jenny. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330921.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4162-4
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8. 
Cover image for Exergy Production, Cost and Renewability
Exergy Production, Cost and Renewability
Author 
de Oliveira Junior, Silvio. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330922.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4165-5
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9. 
Cover image for Creating Shared Understanding in Product Development Teams How to ‘Build the Beginning’
Creating Shared Understanding in Product Development Teams How to ‘Build the Beginning’
Author 
Møller, Louise. author. Tollestrup, Christian. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330924.1)
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http://dx.doi.org/10.1007/978-1-4471-4180-8
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10. 
Cover image for Behavioral Issues in Operations Management New Trends in Design, Management, and Methodologies
Behavioral Issues in Operations Management New Trends in Design, Management, and Methodologies
Author 
Giannoccaro, Ilaria. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(331084.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4878-4
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11. 
Cover image for Strategic Planning Decisions in the High Tech Industry
Strategic Planning Decisions in the High Tech Industry
Author 
Cetindamar, Dilek. editor. Daim, Tugrul. editor. Beyhan, Berna. editor. Basoglu, Nuri. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(331087.1)
Electronic Access 
http://dx.doi.org/10.1007/978-1-4471-4887-6
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12. 
Cover image for Geometric Modeling and Reasoning of Human-Centered Freeform Products
Geometric Modeling and Reasoning of Human-Centered Freeform Products
Author 
Wang, Charlie C. L. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(330961.1)
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http://dx.doi.org/10.1007/978-1-4471-4360-4
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