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SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dBusiness$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ps$003d300$0026isd$003dtrue? 2024-11-14T16:16:34Z The inside advantage the strategy that unlocks the hidden growth in your business ent://SD_ILS/0/SD_ILS:292912 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Bloom, Robert H.&#160;Conti, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Apple experience secrets to building insanely great customer loyalty ent://SD_ILS/0/SD_ILS:292882 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Please every customer delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:292540 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Lucas, Robert W.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Living brands collaboration + innovation = customer fascination ent://SD_ILS/0/SD_ILS:293084 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Nadeau, Raymond.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/living-brands-collaboration-innovation-customer-fascination">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The ten demandments rules to live by in the age of the demanding consumer ent://SD_ILS/0/SD_ILS:293085 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Mooney, Kelly.&#160;Bergheim, Laura, 1962-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> CustomerCentric selling ent://SD_ILS/0/SD_ILS:293086 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Bosworth, Michael T.&#160;Holland, John R.&#160;Visgatis, Frank.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customercentric-selling-second-edition">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Perfect selling open the door, close the deal ent://SD_ILS/0/SD_ILS:293087 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/perfect-selling">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Take your sales to the next level advanced skills to build stronger relationships and close more deals ent://SD_ILS/0/SD_ILS:293088 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Brennan, Charles D.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage ent://SD_ILS/0/SD_ILS:293100 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Holland, John R.&#160;Young, Tim, 1961-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/rethinking-sales-cycle-how-superior-sellers-embrace-buying-to-achieve-sustainable-competitive-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling for the long run build lasting customer relationships for breakthrough results ent://SD_ILS/0/SD_ILS:293102 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Reed, Wendy Foegen.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/selling-for-long-run-build-lasting-customer-relationships-breakthrough-results">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success ent://SD_ILS/0/SD_ILS:293115 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Hodge, Richard.&#160;Schachter, Lou.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Stop telling, start selling how to use customer-focused dialogue to close sales ent://SD_ILS/0/SD_ILS:293118 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits ent://SD_ILS/0/SD_ILS:292989 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Harrington, H. 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James)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/streamlined-process-improvement">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Winning the customer turn consumers into fans and get them to spend more ent://SD_ILS/0/SD_ILS:293066 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Imbriano, Lou.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/winning-customer-turn-consumers-into-fans-get-them-to-spend-more">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers ent://SD_ILS/0/SD_ILS:292534 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Soudagar, Reza.&#160;Iyer, Vinay.&#160;Hildebrand, Volker.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! ent://SD_ILS/0/SD_ILS:293114 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Knapp, Duane E.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/brand-promise-how-ketel-one-costco-makeawish-tourism-vancouver-other-leading-brands-make-keep-that-guarantees-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> UX best practices how to achieve more impact with user experience ent://SD_ILS/0/SD_ILS:293237 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Degen, Helmut, 1964-&#160;Yuan, Xiaowei, 1963-&#160;Guo, Nan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius ent://SD_ILS/0/SD_ILS:303128 2024-11-14T16:16:34Z 2024-11-14T16:16:34Z Author&#160;Vitale, Joe, 1953-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.contentreserve.com/TitleInfo.asp?ID={9454A924-5AD0-49F4-8B28-AE6F886A252C}&Format=50">Click for information</a> Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258101">An electronic book accessible through the World Wide Web; click for information</a> <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=353395">Click here to view book</a> MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=138131&ref=toc">http://www.myilibrary.com?id=138131&ref=toc</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html">http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>