Search Results for Business -- Management - Narrowed by: Customer relations. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dBusiness$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list 2026-03-27T07:59:11Z The essential guide to knowledge management : E-business and CRM applications ent://SD_ILS/0/SD_ILS:78615 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Tiwana, Amrit, 1974-<br/>Preferred Shelf Number&#160;HD 30.2 T498 2001<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The customer experience model ent://SD_ILS/0/SD_ILS:550801 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Aliekperov, Adyl, author.<br/>Preferred Shelf Number&#160;HF5415.5 .A45 2021<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003053521">https://www.taylorfrancis.com/books/9781003053521</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Apple experience secrets to building insanely great customer loyalty ent://SD_ILS/0/SD_ILS:292882 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Fast innovation achieving superior differentiation, speed to market, and increased profitability ent://SD_ILS/0/SD_ILS:292998 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;George, Michael L.&#160;Works, James.&#160;Watson-Hemphill, Kimberly.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/fast-innovation-achieving-superior-differentiation-speed-to-market-increased-profitability">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Find your next using the business genome approach to find your company's next competitive edge ent://SD_ILS/0/SD_ILS:292653 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Kates, Andrea.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/find-your-next-using-business-genome-approach-to-company8217s-competitive-edge">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The inside advantage the strategy that unlocks the hidden growth in your business ent://SD_ILS/0/SD_ILS:292912 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Bloom, Robert H.&#160;Conti, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The innovation secrets of Steve Jobs insanely different : principles for breakthrough success ent://SD_ILS/0/SD_ILS:292943 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/innovation-secrets-steve-jobs-insanely-different-principles-for-breakthrough-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success ent://SD_ILS/0/SD_ILS:292975 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Facella, Paul.&#160;Genn, Adina M.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/everything-i-know-about-business-learned-at-mcdonalds-7-leadership-principles-that-drive-break-out-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The new age of innovation driving cocreated value through global networks ent://SD_ILS/0/SD_ILS:293014 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Prahalad, C. K.&#160;Krishnan, M. S. (Mayuram S.)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/new-age-innovation-driving-cocreated-value-through-global-networks">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing customer relationships using customer care techniques : strategy development of an international enterprise ent://SD_ILS/0/SD_ILS:567950 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Brzozowska, Anna, author.&#160;Brzezi&#324;ski, Stanis&#322;aw, author.&#160;Pabian, Arnold, author.&#160;Pabian, Barbara, author.<br/>Preferred Shelf Number&#160;HF5415.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781032713915">https://www.taylorfrancis.com/books/9781032713915</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The customer excellence enterprise : a playbook for creating customers for life ent://SD_ILS/0/SD_ILS:599920 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Simmons, Wayne (Customer experience expert), author.&#160;DeWitt, Tom (Director), author.<br/>Preferred Shelf Number&#160;HF5415.5 .S559 2024<br/>Electronic Access&#160;<a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308408">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308408</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Creating value for leaders : balancing the interests of customers, employers, investors, and the marketplace ent://SD_ILS/0/SD_ILS:567721 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Mahajan, Gautam, 1946-<br/>Preferred Shelf Number&#160;HD30.28<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003381624">https://www.taylorfrancis.com/books/9781003381624</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Business models for Industry 4.0 : concepts and challenges in SME organizations ent://SD_ILS/0/SD_ILS:569506 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Grabowska, Sandra, author.&#160;Saniuk, Sebastian, author.<br/>Preferred Shelf Number&#160;HD62.7<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003317401">https://www.taylorfrancis.com/books/9781003317401</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Ready, Launch, Brand The Lean Marketing Guide for Startups. ent://SD_ILS/0/SD_ILS:573035 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Zeewy, Orly.<br/>Preferred Shelf Number&#160;HD62.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003030607">https://www.taylorfrancis.com/books/9781003030607</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Consumer-brand relationships theory and practice ent://SD_ILS/0/SD_ILS:259755 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Fournier, Susan.&#160;Breazeale, Michael, 1964-&#160;Fetscherin, Marc.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203128794">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Location-based marketing for dummies ent://SD_ILS/0/SD_ILS:593043 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Strout, Aaron.&#160;Schneider, Mike.<br/>Preferred Shelf Number&#160;HF5415 S76 2011 EB<br/>Electronic Access&#160;<a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119721338">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119721338</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing global customers an integrated approach ent://SD_ILS/0/SD_ILS:232426 2026-03-27T07:59:11Z 2026-03-27T07:59:11Z Author&#160;Yip, George S.&#160;Bink, Audrey J. M.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>