Search Results for Consumer satisfaction. - Narrowed by: English
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https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dConsumer$002bsatisfaction.$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026te$003dILS$0026ps$003d300?dt=list
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Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfaction
ent://SD_ILS/0/SD_ILS:458827
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Author Burgess, Peter, editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780081003565">https://www.sciencedirect.com/science/book/9780081003565</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Consumer satisfaction advancements in theory, modeling, and empirical findings
ent://SD_ILS/0/SD_ILS:280040
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Author Peluso, Alessandro M., 1978-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Consumer service : how to achieve total customer satisfaction
ent://SD_ILS/0/SD_ILS:10841
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Author Peel, Malcolm.<br/>Preferred Shelf Number HF 5415.5 P364 1987<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
E-Business. Digital Empowerment for an Intelligent Future 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part II
ent://SD_ILS/0/SD_ILS:520575
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Author Tu, Yiliu. editor. (orcid) Chi, Maomao. editor. SpringerLink (Online service)<br/>Preferred Shelf Number XX(520575.1)<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-32302-7">https://doi.org/10.1007/978-3-031-32302-7</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Case studies on food experiences in marketing, retail, and events
ent://SD_ILS/0/SD_ILS:522459
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Author Doppler, Susanne, editer. Steffen, Adrienne, editer.<br/>Preferred Shelf Number XX(522459.1)<br/>Electronic Access ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780128177921">https://www.sciencedirect.com/science/book/9780128177921</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Trade tales : decoding customers' stories
ent://SD_ILS/0/SD_ILS:421731
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Author Woodside, Arch G., editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714">https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer experience innovation : how to get a lasting market edge
ent://SD_ILS/0/SD_ILS:421882
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Author Dew, Robert, author. Allen, Cyrus, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787547865">https://www.emerald.com/insight/publication/doi/10.1108/9781787547865</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Optimizing millennial consumer engagement with mood analysis
ent://SD_ILS/0/SD_ILS:481759
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Author Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary
ent://SD_ILS/0/SD_ILS:281390
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Author Curtin, Steve.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=578742">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=578742</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Exits, Voices and Social Investment Citizens’ Reaction to Public Services
ent://SD_ILS/0/SD_ILS:237482
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Author Dowding, Keith. John, Peter.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1017/CBO9781139136709">Access by subscription</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
ent://SD_ILS/0/SD_ILS:292534
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Author Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
ent://SD_ILS/0/SD_ILS:292989
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Author Harrington, H. J. (H. James)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/streamlined-process-improvement">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Apple experience secrets to building insanely great customer loyalty
ent://SD_ILS/0/SD_ILS:292882
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Author Gallo, Carmine.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Winning the customer turn consumers into fans and get them to spend more
ent://SD_ILS/0/SD_ILS:293066
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Author Imbriano, Lou.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/winning-customer-turn-consumers-into-fans-get-them-to-spend-more">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
UX best practices how to achieve more impact with user experience
ent://SD_ILS/0/SD_ILS:293237
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Author Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Please every customer delivering stellar customer service across cultures
ent://SD_ILS/0/SD_ILS:292540
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Author Lucas, Robert W.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Modern analysis of customer surveys with applications using R
ent://SD_ILS/0/SD_ILS:305562
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Author Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Wiley InterScience <a href="http://dx.doi.org/10.1002/9781119961154">An electronic book accessible through the World Wide Web; click for information</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions
ent://SD_ILS/0/SD_ILS:293005
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Author George, Michael L.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/lean-six-sigma-for-service">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Living brands collaboration + innovation = customer fascination
ent://SD_ILS/0/SD_ILS:293084
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Author Nadeau, Raymond.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/living-brands-collaboration-innovation-customer-fascination">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Take your sales to the next level advanced skills to build stronger relationships and close more deals
ent://SD_ILS/0/SD_ILS:293088
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Author Brennan, Charles D.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The psychology of sales success learn to think like your customer to close every sale
ent://SD_ILS/0/SD_ILS:293091
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Author Gschwandtner, Gerhard.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/psychology-sales-success">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The ten demandments rules to live by in the age of the demanding consumer
ent://SD_ILS/0/SD_ILS:293085
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Author Mooney, Kelly. Bergheim, Laura, 1962-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
CustomerCentric selling
ent://SD_ILS/0/SD_ILS:293086
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Author Bosworth, Michael T. Holland, John R. Visgatis, Frank.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customercentric-selling-second-edition">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Perfect selling open the door, close the deal
ent://SD_ILS/0/SD_ILS:293087
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Author Richardson, Linda, 1944-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/perfect-selling">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer-driven operations aligning quality tools and business processes for customer excellence
ent://SD_ILS/0/SD_ILS:293090
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Author Ahoy, Christopher K.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Stop telling, start selling how to use customer-focused dialogue to close sales
ent://SD_ILS/0/SD_ILS:293118
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Author Richardson, Linda, 1944-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers
ent://SD_ILS/0/SD_ILS:244176
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Author Corn, Joseph J. Project Muse.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://muse.jhu.edu/books/9781421401935/">Full text available: </a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The inside advantage the strategy that unlocks the hidden growth in your business
ent://SD_ILS/0/SD_ILS:292912
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Author Bloom, Robert H. Conti, Dave.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Starbucks experience 5 principles for turning ordinary into extraordinary
ent://SD_ILS/0/SD_ILS:292953
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Author Michelli, Joseph A., 1960-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage
ent://SD_ILS/0/SD_ILS:293100
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Author Holland, John R. Young, Tim, 1961-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/rethinking-sales-cycle-how-superior-sellers-embrace-buying-to-achieve-sustainable-competitive-advantage">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Selling for the long run build lasting customer relationships for breakthrough results
ent://SD_ILS/0/SD_ILS:293102
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Author Reed, Wendy Foegen.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/selling-for-long-run-build-lasting-customer-relationships-breakthrough-results">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
ent://SD_ILS/0/SD_ILS:293114
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Author Knapp, Duane E.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/brand-promise-how-ketel-one-costco-makeawish-tourism-vancouver-other-leading-brands-make-keep-that-guarantees-success">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
ent://SD_ILS/0/SD_ILS:293115
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Author Hodge, Richard. Schachter, Lou.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Construction stakeholder management
ent://SD_ILS/0/SD_ILS:304412
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Author Chinyio, E. (Ezekiel) Olomolaiye, Paul O. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access John Wiley <a href="http://dx.doi.org/10.1002/9781444315349">http://dx.doi.org/10.1002/9781444315349</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Managing customer value : creating quality and service that customers can see
ent://SD_ILS/0/SD_ILS:248679
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Author Gale, Bradley T. Wood, Robert Chapman.<br/>Preferred Shelf Number HF5415.157 G34 2010<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
CIM revision cards delivering customer value
ent://SD_ILS/0/SD_ILS:266251
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Author Donnelly, Ray.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9781856178525">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Strategic marketing for health care organizations building a customer-driven health system
ent://SD_ILS/0/SD_ILS:144301
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Author Kotler, Philip. Shalowitz, Joel, 1953- Stevens, Robert J. (Robert John), 1955-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225560">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225560</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Clients driving innovation
ent://SD_ILS/0/SD_ILS:303227
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Author Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access John Wiley <a href="http://dx.doi.org/10.1002/9781444301342">http://dx.doi.org/10.1002/9781444301342</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius
ent://SD_ILS/0/SD_ILS:303128
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Author Vitale, Joe, 1953-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={9454A924-5AD0-49F4-8B28-AE6F886A252C}&Format=50">Click for information</a>
Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258101">An electronic book accessible through the World Wide Web; click for information</a>
<a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=353395">Click here to view book</a>
MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=138131&ref=toc">http://www.myilibrary.com?id=138131&ref=toc</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html">http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer behavior : a managerial perspective.
ent://SD_ILS/0/SD_ILS:93787
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Author Sheth, Jagdish N. Mittal, Banwari, ort. yaz.<br/>Preferred Shelf Number HF 5415.32 S54 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The customer century : lessons from world-class companies in integrated marketing and communications
ent://SD_ILS/0/SD_ILS:342407
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Author Gr©¿℗œnstedt, Anders.<br/>Preferred Shelf Number ONLINE(342407.1)<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203949771">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
ent://SD_ILS/0/SD_ILS:55981
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Author Akan, Perran.<br/>Preferred Shelf Number HF 5415.5 A526 1995<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Word-of-mouth marketing
ent://SD_ILS/0/SD_ILS:112387
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Author Wilson, Jerry R., 1944-2005.<br/>Preferred Shelf Number HF5415.5 W59 1994<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Service quality new directions in theory and practice
ent://SD_ILS/0/SD_ILS:369303
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Author Rust, Roland T. Oliver, Richard L., 1945-<br/>Preferred Shelf Number ONLINE(369303.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/service-quality">http://sk.sagepub.com/books/service-quality</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>