Search Results for Consumer satisfaction. - Narrowed by: Beytepe Library SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dConsumer$002bsatisfaction.$0026qf$003dLIBRARY$002509Library$0025091$00253ABEYTEPE$002509Beytepe$002bLibrary$0026ic$003dtrue$0026te$003dILS$0026ps$003d300? 2024-09-08T02:57:32Z Consumer service : how to achieve total customer satisfaction ent://SD_ILS/0/SD_ILS:10841 2024-09-08T02:57:32Z 2024-09-08T02:57:32Z Author&#160;Peel, Malcolm.<br/>Preferred Shelf Number&#160;HF 5415.5 P364 1987<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing customer value : creating quality and service that customers can see ent://SD_ILS/0/SD_ILS:248679 2024-09-08T02:57:32Z 2024-09-08T02:57:32Z Author&#160;Gale, Bradley T.&#160;Wood, Robert Chapman.<br/>Preferred Shelf Number&#160;HF5415.157 G34 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Customer behavior : a managerial perspective. ent://SD_ILS/0/SD_ILS:93787 2024-09-08T02:57:32Z 2024-09-08T02:57:32Z Author&#160;Sheth, Jagdish N.&#160;Mittal, Banwari, ort. yaz.<br/>Preferred Shelf Number&#160;HF 5415.32 S54 2004<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Dimensions of service quality : expectations of Turkish consumers from services : ara&#351;t&#305;rma raporu ent://SD_ILS/0/SD_ILS:55981 2024-09-08T02:57:32Z 2024-09-08T02:57:32Z Author&#160;Akan, Perran.<br/>Preferred Shelf Number&#160;HF 5415.5 A526 1995<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Word-of-mouth marketing ent://SD_ILS/0/SD_ILS:112387 2024-09-08T02:57:32Z 2024-09-08T02:57:32Z Author&#160;Wilson, Jerry R., 1944-2005.<br/>Preferred Shelf Number&#160;HF5415.5 W59 1994<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/>