Search Results for Consumer satisfaction. - Narrowed by: 1994 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dConsumer$002bsatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025091994$0025091994$0026ps$003d300? 2024-10-30T18:30:29Z Managing customer value : creating quality and service that customers can see ent://SD_ILS/0/SD_ILS:248679 2024-10-30T18:30:29Z 2024-10-30T18:30:29Z Author&#160;Gale, Bradley T.&#160;Wood, Robert Chapman.<br/>Preferred Shelf Number&#160;HF5415.157 G34 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Word-of-mouth marketing ent://SD_ILS/0/SD_ILS:112387 2024-10-30T18:30:29Z 2024-10-30T18:30:29Z Author&#160;Wilson, Jerry R., 1944-2005.<br/>Preferred Shelf Number&#160;HF5415.5 W59 1994<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Service quality new directions in theory and practice ent://SD_ILS/0/SD_ILS:369303 2024-10-30T18:30:29Z 2024-10-30T18:30:29Z Author&#160;Rust, Roland T.&#160;Oliver, Richard L., 1945-<br/>Preferred Shelf Number&#160;ONLINE(369303.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/service-quality">http://sk.sagepub.com/books/service-quality</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>