Search Results for Consumer satisfaction. - Narrowed by: 2011 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dConsumer$002bsatisfaction.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092011$0025092011$0026ps$003d300? 2024-10-30T19:42:15Z Consumer satisfaction advancements in theory, modeling, and empirical findings ent://SD_ILS/0/SD_ILS:280040 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Peluso, Alessandro M., 1978-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Please every customer delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:292540 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Lucas, Robert W.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The inside advantage the strategy that unlocks the hidden growth in your business ent://SD_ILS/0/SD_ILS:292912 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Bloom, Robert H.&#160;Conti, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions ent://SD_ILS/0/SD_ILS:293005 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;George, Michael L.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/lean-six-sigma-for-service">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Starbucks experience 5 principles for turning ordinary into extraordinary ent://SD_ILS/0/SD_ILS:292953 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Michelli, Joseph A., 1960-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Living brands collaboration + innovation = customer fascination ent://SD_ILS/0/SD_ILS:293084 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Nadeau, Raymond.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/living-brands-collaboration-innovation-customer-fascination">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The ten demandments rules to live by in the age of the demanding consumer ent://SD_ILS/0/SD_ILS:293085 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Mooney, Kelly.&#160;Bergheim, Laura, 1962-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> CustomerCentric selling ent://SD_ILS/0/SD_ILS:293086 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Bosworth, Michael T.&#160;Holland, John R.&#160;Visgatis, Frank.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customercentric-selling-second-edition">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Perfect selling open the door, close the deal ent://SD_ILS/0/SD_ILS:293087 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/perfect-selling">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Take your sales to the next level advanced skills to build stronger relationships and close more deals ent://SD_ILS/0/SD_ILS:293088 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Brennan, Charles D.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The psychology of sales success learn to think like your customer to close every sale ent://SD_ILS/0/SD_ILS:293091 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Gschwandtner, Gerhard.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/psychology-sales-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage ent://SD_ILS/0/SD_ILS:293100 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Holland, John R.&#160;Young, Tim, 1961-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/rethinking-sales-cycle-how-superior-sellers-embrace-buying-to-achieve-sustainable-competitive-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling for the long run build lasting customer relationships for breakthrough results ent://SD_ILS/0/SD_ILS:293102 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Reed, Wendy Foegen.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/selling-for-long-run-build-lasting-customer-relationships-breakthrough-results">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! ent://SD_ILS/0/SD_ILS:293114 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Knapp, Duane E.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/brand-promise-how-ketel-one-costco-makeawish-tourism-vancouver-other-leading-brands-make-keep-that-guarantees-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success ent://SD_ILS/0/SD_ILS:293115 2024-10-30T19:42:15Z 2024-10-30T19:42:15Z Author&#160;Hodge, Richard.&#160;Schachter, Lou.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format:&#160;Electronic 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