Search Results for Customer relations--Management. - Narrowed by: EnglishSirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations--Management.$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300?2024-11-06T17:11:35ZThe V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Implementing SAP¿̐ư CRM : the guide for business and technology managersent://SD_ILS/0/SD_ILS:3566872024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Kale, Vivek, author.<br/>Preferred Shelf Number ONLINE(356687.1)<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781482231434">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship management : concept, strategy, and toolsent://SD_ILS/0/SD_ILS:2490712024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Kumar, V. Reinartz, W.J. (Werner J.), joint author.<br/>Preferred Shelf Number HF5415 K86 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The 4A's of marketing creating value for customers, companies and societyent://SD_ILS/0/SD_ILS:2621392024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Sheth, Jagdish N. Sisodia, Rajendra.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customersent://SD_ILS/0/SD_ILS:2925342024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer lifetime value : reshaping the way we manage to maximize profitsent://SD_ILS/0/SD_ILS:3904432024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.<br/>Preferred Shelf Number HF5415.55 C874 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The Apple experience secrets to building insanely great customer loyaltyent://SD_ILS/0/SD_ILS:2928822024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Gallo, Carmine.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followersent://SD_ILS/0/SD_ILS:2930642024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Metz, Adam.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/social-customer-how-brands-use-crm-to-acquire-monetize-retain-fans-friends-followers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:2994712024-11-06T17:11:35Z2024-11-06T17:11:35ZAuthor Kumar, V., 1957- Petersen, J. Andrew.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118349212">An electronic book accessible through the World Wide Web; click for information</a>
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