Search Results for Customer relations--Management. - Narrowed by: 2012 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations--Management.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092012$0025092012$0026ic$003dtrue$0026ps$003d300? 2024-11-06T19:25:21Z Customer relationship management : concept, strategy, and tools ent://SD_ILS/0/SD_ILS:249071 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Kumar, V.&#160;Reinartz, W.J. (Werner J.), joint author.<br/>Preferred Shelf Number&#160;HF5415 K86 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The 4A's of marketing creating value for customers, companies and society ent://SD_ILS/0/SD_ILS:262139 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Sheth, Jagdish N.&#160;Sisodia, Rajendra.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers ent://SD_ILS/0/SD_ILS:292534 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Soudagar, Reza.&#160;Iyer, Vinay.&#160;Hildebrand, Volker.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer lifetime value : reshaping the way we manage to maximize profits ent://SD_ILS/0/SD_ILS:390443 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Bejou, David.&#160;Keiningham, Timothy L.&#160;Aksoy, Lerzan.<br/>Preferred Shelf Number&#160;HF5415.55 C874 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The Apple experience secrets to building insanely great customer loyalty ent://SD_ILS/0/SD_ILS:292882 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers ent://SD_ILS/0/SD_ILS:293064 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Metz, Adam.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/social-customer-how-brands-use-crm-to-acquire-monetize-retain-fans-friends-followers">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Statistical methods in customer relationship management ent://SD_ILS/0/SD_ILS:299471 2024-11-06T19:25:21Z 2024-11-06T19:25:21Z Author&#160;Kumar, V., 1957-&#160;Petersen, J. Andrew.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118349212">An electronic book accessible through the World Wide Web; click for information</a> <a href="http://proquest.safaribooksonline.com/?fpi=9781118349199">Available by subscription from Safari Books Online</a> Ebook Library <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651">http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651</a> ebrary <a href="http://site.ebrary.com/id/10582626">http://site.ebrary.com/id/10582626</a> <a href="http://swb.eblib.com/patron/FullRecord.aspx?p=974651">http://swb.eblib.com/patron/FullRecord.aspx?p=974651</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>