Search Results for Customer relations-Management.
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations-Management.$0026ic$003dtrue$0026ps$003d300?
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Müşteri ilişkileri yönetimi
ent://SD_ILS/0/SD_ILS:517993
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Author Başal, Murat, yazar.<br/>Preferred Shelf Number HF5415.5 B37 2023<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalar
ent://SD_ILS/0/SD_ILS:510537
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Author Şahin, Ayşe. Tor-Kadıoğlu, Cansu.<br/>Preferred Shelf Number HF5415.52 M87 2021<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The V-model of service quality : an exploration of African customer service delivery metrics
ent://SD_ILS/0/SD_ILS:421868
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Author Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia
ent://SD_ILS/0/SD_ILS:400870
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Author Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Küçük işletmeler için sosyal medya
ent://SD_ILS/0/SD_ILS:478893
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Author Yalçın Güleç, Funda.<br/>Preferred Shelf Number HF5415.1265 Y35 2018<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Müşteri ilişkileri yönetimi
ent://SD_ILS/0/SD_ILS:380149
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Author Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Preferred Shelf Number HF5415.5 A38 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Sosyal medya pazarlama
ent://SD_ILS/0/SD_ILS:380768
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Author Kırcova, İbrahim Enginkaya, Ebru.<br/>Preferred Shelf Number HF5415.1265 K57 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
20. Ulusal pazarlama kongresi bildiri kitabı : 10-13 Haziran 2015, Eskişehir
ent://SD_ILS/0/SD_ILS:372350
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Author Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir) Anadolu Üniversitesi. Pazarlama ve Pazarlama Araştırmaları Derneği.<br/>Preferred Shelf Number HF5415 U48 2015 V.1<br/>Format: Books<br/>Availability Beytepe Library~2<br/>
Tüketici olma sürecinde sosyal ağlarda kurulan iletişim : Neden iletişim kurulur? İletişimin etkileri nelerdir?
ent://SD_ILS/0/SD_ILS:377801
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Author Südaş, Hatice Doğan<br/>Preferred Shelf Number HF5415.1265 S83 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
İlişkisel pazarlamada seçme konular
ent://SD_ILS/0/SD_ILS:380527
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Author Eren-Erdoğmuş, İrem. Gülsoy, Tanses Yasemin.<br/>Preferred Shelf Number HF5415.55 I45 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Enhancing Synergies in a Collaborative Environment
ent://SD_ILS/0/SD_ILS:529517
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Author Cortés, Pablo. editor. Maeso-González, Elvira. editor. Escudero-Santana, Alejandro. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-14078-0">https://doi.org/10.1007/978-3-319-14078-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Implementing SAP CRM : the guide for business and technology managers
ent://SD_ILS/0/SD_ILS:539107
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Author Kale, Vivek, author.<br/>Preferred Shelf Number HF5415.5 .K35 2015<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781482231434">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
En değerli ortağınızı keşfedin : müşteriniz
ent://SD_ILS/0/SD_ILS:379986
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Author Maden, Deniz<br/>Preferred Shelf Number HF5415.55 M33 2013<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
ent://SD_ILS/0/SD_ILS:292534
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Author Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer lifetime value : reshaping the way we manage to maximize profits
ent://SD_ILS/0/SD_ILS:390443
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Author Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.<br/>Preferred Shelf Number HF5415.55 C874 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Statistical methods in customer relationship management
ent://SD_ILS/0/SD_ILS:299471
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Author Kumar, V., 1957- Petersen, J. Andrew.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118349212">An electronic book accessible through the World Wide Web; click for information</a>
<a href="http://proquest.safaribooksonline.com/?fpi=9781118349199">Available by subscription from Safari Books Online</a>
Ebook Library <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651">http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651</a>
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<a href="http://swb.eblib.com/patron/FullRecord.aspx?p=974651">http://swb.eblib.com/patron/FullRecord.aspx?p=974651</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The 4A's of marketing creating value for customers, companies and society
ent://SD_ILS/0/SD_ILS:262139
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Author Sheth, Jagdish N. Sisodia, Rajendra.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Apple experience secrets to building insanely great customer loyalty
ent://SD_ILS/0/SD_ILS:292882
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Author Gallo, Carmine.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer relationship management : concept, strategy, and tools
ent://SD_ILS/0/SD_ILS:249071
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Author Kumar, V. Reinartz, W.J. (Werner J.), joint author.<br/>Preferred Shelf Number HF5415 K86 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
ent://SD_ILS/0/SD_ILS:293064
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Author Metz, Adam.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/social-customer-how-brands-use-crm-to-acquire-monetize-retain-fans-friends-followers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Entity resolution and information quality
ent://SD_ILS/0/SD_ILS:146572
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Author Talburt, John R.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123819727">http://www.sciencedirect.com/science/book/9780123819727</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Built to serve how to drive the bottom line with people-first practices
ent://SD_ILS/0/SD_ILS:292950
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Author Sanders, Dan J.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/built-to-serve-how-drive-bottom-line-peoplefirst-practices">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Disney way harnessing the management secrets of Disney in your company
ent://SD_ILS/0/SD_ILS:292957
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Author Capodagli, Bill, 1948- Jackson, Lynn, 1955-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/disney-way-revised-edition">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Top market strategy applying the 80/20 rule
ent://SD_ILS/0/SD_ILS:280439
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Author Kruger, Elizabeth Rush.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
ent://SD_ILS/0/SD_ILS:293089
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Author Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Social media 101 tactics and tips to develop your business online
ent://SD_ILS/0/SD_ILS:303848
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Author Brogan, Chris.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=50">Click for information on Adobe Digital Editions version</a>
<a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=410">Click for information on Adobe Digital Editions version</a>
<a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=900">Click for information on Mobipocket Reader version</a>
Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118256138">An electronic book accessible through the World Wide Web; click for information</a>
Image <a href="http://images.contentreserve.com/ImageType-100/0128-1/{206A0189-A9DD-46FB-B02D-AD1BA275BC89}Img100.jpg">http://images.contentreserve.com/ImageType-100/0128-1/{206A0189-A9DD-46FB-B02D-AD1BA275BC89}Img100.jpg</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Data mining techniques in CRM inside customer segmentation
ent://SD_ILS/0/SD_ILS:298180
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Author Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access John Wiley <a href="http://dx.doi.org/10.1002/9780470685815">http://dx.doi.org/10.1002/9780470685815</a>
MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=249114&ref=toc">http://www.myilibrary.com?id=249114&ref=toc</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Müşteri ilişkileri yönetimi
ent://SD_ILS/0/SD_ILS:149966
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Author Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Preferred Shelf Number HF5415.5 A38 2009<br/>Format: Books<br/>Availability Social Sciences Library~1<br/>
Customer relationship management : concepts and technologies
ent://SD_ILS/0/SD_ILS:269241
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Author Buttle, Francis.<br/>Preferred Shelf Number HF5415.5 B88 2009<br/>Format: Books<br/>Availability Beytepe Library~2<br/>
Managing Translation Services
ent://SD_ILS/0/SD_ILS:535516
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Author Samuelsson-Brown, Geoffrey, author. Samuelsson-Brown, Geoffrey, contributor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.21832/9781853599156">https://doi.org/10.21832/9781853599156</a>
<a href="https://www.degruyter.com/isbn/9781853599156">https://www.degruyter.com/isbn/9781853599156</a>
Cover <a href="https://www.degruyter.com/document/cover/isbn/9781853599156/original">https://www.degruyter.com/document/cover/isbn/9781853599156/original</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Managing learning and communication systems as business assets
ent://SD_ILS/0/SD_ILS:313749
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Author Gayeski, Diane M. (Diane Mary), 1953-<br/>Preferred Shelf Number HD58.82 G39 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The virtual customer : a new paradigm for improving customer relations in libraries and information services
ent://SD_ILS/0/SD_ILS:106162
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Author IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi
ent://SD_ILS/0/SD_ILS:107566
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Author Alagöz, Selda Başaran.<br/>Preferred Shelf Number HF 5415.5 A434 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Telecommunications Quality of Service Management
ent://SD_ILS/0/SD_ILS:247987
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Author Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1049/PBTE048E">http://dx.doi.org/10.1049/PBTE048E</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
CRM redefining customer relationship management
ent://SD_ILS/0/SD_ILS:253825
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Author Peel, Jeffrey.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer relationship management systems handbook
ent://SD_ILS/0/SD_ILS:542383
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Author Sharp, Duane E., author.<br/>Preferred Shelf Number HF5415.5 .S5199 2003<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781420000153">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>