Search Results for Customer relations-Management.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations-Management.$0026ic$003dtrue$0026ps$003d300?2024-11-06T15:26:13ZMüşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:5179932024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Başal, Murat, yazar.<br/>Preferred Shelf Number HF5415.5 B37 2023<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalarent://SD_ILS/0/SD_ILS:5105372024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Şahin, Ayşe. Tor-Kadıoğlu, Cansu.<br/>Preferred Shelf Number HF5415.52 M87 2021<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Küçük işletmeler için sosyal medyaent://SD_ILS/0/SD_ILS:4788932024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Yalçın Güleç, Funda.<br/>Preferred Shelf Number HF5415.1265 Y35 2018<br/>Format: Books<br/>Availability Beytepe Library~1<br/>20. Ulusal pazarlama kongresi bildiri kitabı : 10-13 Haziran 2015, Eskişehirent://SD_ILS/0/SD_ILS:3723502024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir) Anadolu Üniversitesi. Pazarlama ve Pazarlama Araştırmaları Derneği.<br/>Preferred Shelf Number HF5415 U48 2015 V.1<br/>Format: Books<br/>Availability Beytepe Library~2<br/>Tüketici olma sürecinde sosyal ağlarda kurulan iletişim : Neden iletişim kurulur? İletişimin etkileri nelerdir?ent://SD_ILS/0/SD_ILS:3778012024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Südaş, Hatice Doğan<br/>Preferred Shelf Number HF5415.1265 S83 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:3801492024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Preferred Shelf Number HF5415.5 A38 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>İlişkisel pazarlamada seçme konularent://SD_ILS/0/SD_ILS:3805272024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Eren-Erdoğmuş, İrem. Gülsoy, Tanses Yasemin.<br/>Preferred Shelf Number HF5415.55 I45 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Sosyal medya pazarlamaent://SD_ILS/0/SD_ILS:3807682024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Kırcova, İbrahim Enginkaya, Ebru.<br/>Preferred Shelf Number HF5415.1265 K57 2015<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Implementing SAP¿̐ư CRM : the guide for business and technology managersent://SD_ILS/0/SD_ILS:3566872024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Kale, Vivek, author.<br/>Preferred Shelf Number ONLINE(356687.1)<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781482231434">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>En değerli ortağınızı keşfedin : müşterinizent://SD_ILS/0/SD_ILS:3799862024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Maden, Deniz<br/>Preferred Shelf Number HF5415.55 M33 2013<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:2994712024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Kumar, V., 1957- Petersen, J. Andrew.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118349212">An electronic book accessible through the World Wide Web; click for information</a>
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(Werner J.), joint author.<br/>Preferred Shelf Number HF5415 K86 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The 4A's of marketing creating value for customers, companies and societyent://SD_ILS/0/SD_ILS:2621392024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Sheth, Jagdish N. Sisodia, Rajendra.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer lifetime value : reshaping the way we manage to maximize profitsent://SD_ILS/0/SD_ILS:3904432024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.<br/>Preferred Shelf Number HF5415.55 C874 2012<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Entity resolution and information qualityent://SD_ILS/0/SD_ILS:1465722024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Talburt, John R.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123819727">http://www.sciencedirect.com/science/book/9780123819727</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Built to serve how to drive the bottom line with people-first practicesent://SD_ILS/0/SD_ILS:2929502024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Sanders, Dan J.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/built-to-serve-how-drive-bottom-line-peoplefirst-practices">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Disney way harnessing the management secrets of Disney in your companyent://SD_ILS/0/SD_ILS:2929572024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Capodagli, Bill, 1948- Jackson, Lynn, 1955-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/disney-way-revised-edition">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketingent://SD_ILS/0/SD_ILS:2930892024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Top market strategy applying the 80/20 ruleent://SD_ILS/0/SD_ILS:2804392024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Kruger, Elizabeth Rush.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Social media 101 tactics and tips to develop your business onlineent://SD_ILS/0/SD_ILS:3038482024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Brogan, Chris.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=50">Click for information on Adobe Digital Editions version</a>
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MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=249114&ref=toc">http://www.myilibrary.com?id=249114&ref=toc</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:1499662024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Preferred Shelf Number HF5415.5 A38 2009<br/>Format: Books<br/>Availability Social Sciences Library~1<br/>Customer relationship management : concepts and technologiesent://SD_ILS/0/SD_ILS:2692412024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Buttle, Francis.<br/>Preferred Shelf Number HF5415.5 B88 2009<br/>Format: Books<br/>Availability Beytepe Library~2<br/>Managing learning and communication systems as business assetsent://SD_ILS/0/SD_ILS:3137492024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Gayeski, Diane M. (Diane Mary), 1953-<br/>Preferred Shelf Number HD58.82 G39 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The virtual customer : a new paradigm for improving customer relations in libraries and information servicesent://SD_ILS/0/SD_ILS:1061622024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimient://SD_ILS/0/SD_ILS:1075662024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Alagöz, Selda Başaran.<br/>Preferred Shelf Number HF 5415.5 A434 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Telecommunications Quality of Service Managementent://SD_ILS/0/SD_ILS:2479872024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1049/PBTE048E">http://dx.doi.org/10.1049/PBTE048E</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>CRM redefining customer relationship managementent://SD_ILS/0/SD_ILS:2538252024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Peel, Jeffrey.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship management systems handbookent://SD_ILS/0/SD_ILS:2856152024-11-06T15:26:13Z2024-11-06T15:26:13ZAuthor Sharp, Duane E.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420000153">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>